Benefits Account Manager
4 weeks ago
We are seeking a highly skilled Benefits Account Manager to join our team at Scott Insurance. As a key member of our team, you will be responsible for servicing client accounts from beginning to end, managing all Open Enrollment requirements, and providing exceptional customer service to group administrators.
Key Responsibilities- Spearhead the full-cycle renewal process for assigned clients, prepare proposals, and conduct market research to support new and renewal business.
- Provide superior customer service to group administrators, answering coverage questions and triaging claim issues.
- Work closely with our accounting division to reconcile commission shortages/overages and communicate frequently with insurance carriers.
- Document all renewal activities, including RFPs, proposals, and emails, in our agency management system.
- Collaborate with production team members on client needs and requests.
- Attend industry events and seminars to stay up-to-date on industry changes and participate in continuing education opportunities.
- BA/BS degree or equivalent combination of education and work experience.
- 2+ years of benefit administration experience.
- Active Life & Health license or ability to obtain within 90 days of employment.
- Proven ability to handle sensitive information and maintain confidentiality.
- Strong communication and presentation skills, with ability to build relationships with internal and external stakeholders.
- Superior organization skills and experience effectively prioritizing multiple tasks and requests.
- Proficient with Microsoft Suite, including Excel.
- CEBS designation preferred, but not required.
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Benefits Account Manager
3 weeks ago
Charlotte, North Carolina, United States Scott Insurance Full timeBenefits Account Manager Job DescriptionWe are seeking a highly skilled Benefits Account Manager to join our team at Scott Insurance. As a Benefits Account Manager, you will be responsible for servicing client accounts from beginning to end, including managing all Open Enrollment requirements, facilitating presentations, and providing product and service...
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Benefits Manager
3 weeks ago
Charlotte, North Carolina, United States Scott Insurance Full timeBenefits Account Manager RoleWe are seeking a skilled Benefits Account Manager to join our team at Scott Insurance. As a key member of our team, you will be responsible for servicing client accounts from beginning to end, managing all Open Enrollment requirements, and providing product and service information.Key ResponsibilitiesSpearhead the full-cycle...
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