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Front Desk Associate

2 months ago

Boston, Massachusetts, United States Compass Group USA Full time
Job Summary

We are seeking a skilled and friendly Front Desk Associate to join our team at Restaurant Associates. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:
  • Check guests in and out of the hotel, ensuring all necessary information is accurate and up-to-date.
  • Resolve guest challenges and concerns in a professional and courteous manner.
  • Promote hotel services and amenities to guests, upselling products as needed.
  • Process payments and handle guest transactions efficiently and accurately.
  • Provide guests with information about the hotel, services, and amenities.
  • Assist guests with special requests and emergencies.
Requirements:
  • Prior experience in a customer-facing role is preferred but not required.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit transactions.
What We Offer:
  • A competitive hourly rate of $25.00 to $28.00.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A retirement plan and opportunities for career advancement.
  • A fun and dynamic work environment with a team of friendly and supportive colleagues.

At Compass Group USA, we are committed to providing our associates with a positive and inclusive work environment. We offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.