Technical Support Representative
1 week ago
The University of Rochester is seeking a Technical Support Representative to join our team. As a key member of our technical support department, you will be responsible for providing technical assistance and support to our clients.
About the Role:
- Provide technical assistance and support to customers via phone, email, or chat.
- Analyze and resolve technical issues in a timely and efficient manner.
- Stay up-to-date on product knowledge and industry trends to provide informed guidance to customers.
- Collaborate with cross-functional teams to ensure seamless delivery of services and meet customer expectations.
Requirements:
- Associate's degree or equivalent experience required.
- 1 year of clinical laboratory or medical experience preferred.
- Valid NYS driver's license upon hire required.
What We Offer:
- A competitive salary range of $19.47 - $25.77 per hour.
- A dynamic work environment with opportunities for growth and development.
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
How to Apply:
Please submit your application through myURHR. We look forward to hearing from you
-
Technical Support Associate
2 weeks ago
Rochester, New York, United States Spectrum Full timeAbout Spectrum's MissionSpectrum's mission is to deliver exceptional customer experiences through innovative technology and personalized support. We believe in empowering our employees to grow and develop in their careers while making a positive impact on our customers' lives.Job DescriptionWe are seeking a highly skilled Mobile Customer Service...
-
Technical Support Specialist
5 days ago
Rochester, New York, United States Strategic Systems Full timeWe are seeking a skilled Technical Support Specialist to join our team at Strategic Systems. As a Desktop Support Technician II, you will provide top-notch technical support for our clients' computer systems, hardware, and software.Estimated salary: $65,000 - $90,000 per year, based on experience and location.About the RoleThis is a full-time,...
-
Technical Support Engineer
2 days ago
Rochester, New York, United States MC Machinery Systems, Inc. Full time**Job Description:** MC Machinery Systems, Inc. is seeking a highly skilled Technical Support Engineer to join our team. As a field service technician, you will be responsible for providing technical support to customers on Mitsubishi Machining products.**Responsibilities:**Travel to customer locations to diagnose technical problems and perform on-site...
-
Technical Support Specialist
4 weeks ago
Rochester, New York, United States Innovative Solutions Full timeOverviewInnovative Solutions is a dynamic and growing company seeking an experienced Technical Support Specialist to join our Service Delivery team. This role will provide critical technical support to our clients, ensuring their infrastructure can handle the demands of growth and change.
-
Technical Support Specialist
4 weeks ago
Rochester, New York, United States New York Technology Partners Full timeNew York Technology Partners is seeking a highly skilled and self-managing Technical Support Specialist to join our team.About the RoleThis role will involve providing top-notch desktop support to customers across various locations, with 60% of the time spent at our East Main Street location and 40% at our branch offices. Key responsibilities include setting...
-
Senior Technical Support Lead
4 weeks ago
Rochester, New York, United States The University of Rochester Full timeJob DescriptionThe University of Rochester seeks a Senior Technical Support Lead to provide guidance, training, and mentoring to the Service Desk team. The successful candidate will work closely with Service Desk leadership to monitor and evaluate team performance, ensuring exceptional support for the university community.About the RoleLead a team of...
-
Technical Support Specialist
1 week ago
Rochester, New York, United States Strategic Systems Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at Strategic Systems. As a key member of our IT department, you will be responsible for providing top-notch support for our clients' PC hardware and software systems.In this role, you will maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals....
-
Technical Support Associate
1 week ago
Rochester, New York, United States IDEX Full timeJob DescriptionThis role involves working in a team environment to process and monitor sales orders, handle aftermarket requests, and provide excellent customer service. The ideal candidate will be able to multitask, prioritize tasks, and maintain accurate records of customer interactions.Key responsibilities include:Serving as the primary point of contact...
-
Technical Support Team Lead
5 days ago
Rochester, New York, United States LyteSpeed Business Solutions Full timeJob OverviewWe are seeking a skilled Technical Support Team Lead to join our team at LyteSpeed Business Solutions. This role involves overseeing the support team, ensuring timely completion of customer tickets, and fostering strong communication with customers and internal teams.As a Technical Support Team Lead, you will be responsible for:Delegating and...
-
Technical Liaison and Support Specialist
4 weeks ago
Rochester, New York, United States Innovative Solutions Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Liaison and Support Specialist to join our Service Delivery team at Innovative Solutions. In this critical role, you will act as a hands-on technical advisor, advocate, and liaison for our clients, providing expert support for their hardware and software needs.Key ResponsibilitiesAs a...
-
Technical Support Specialist
4 weeks ago
Rochester, New York, United States Infojini Inc Full timeAbout the RoleThis position is an excellent opportunity for a skilled technical professional to join our team as a Technical Support Specialist in Rochester Hills. The role involves providing timely and effective support to court staff, including judges and judicial staff, in resolving technological issues.The ideal candidate will have strong problem-solving...
-
Technical Support Specialist
4 weeks ago
Rochester, New York, United States A3 Staffing Solutions Full timeJob OverviewA3 Staffing Solutions seeks a skilled Technical Support Specialist to join our team in delivering exceptional services. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.
-
Technical Support Engineer
3 days ago
Rochester, New York, United States Ormazabal Careers Full timeJob DescriptionWe are looking for a Technical Support Engineer in Rochester, NY to provide technical assistance to clients for non-conformities of our products. The successful candidate will have direct contact with clients and factories/OSU to resolve non-conformities, answer technical questions, and provide product training.Responsibilities include:Direct...
-
B2B Sales and Support Representative
3 days ago
Rochester, New York, United States Monstera Talent Ltd Full timeAbout the RoleOur client, a leader in the B2B sector, is looking for a motivated B2B Sales and Support Representative to join their team in Rochester, NY. This role involves building strong relationships with business clients by understanding their needs and providing tailored solutions, generating leads, and closing sales to meet or exceed targets, and...
-
Global Client Support Representative
2 weeks ago
Rochester, New York, United States Cannon Industries Full timeCannon Industries, a global leader in contract manufacturing, is seeking a Global Client Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients worldwide.The successful candidate will have a strong understanding of customer service principles and the...
-
Desktop Support Specialist
5 days ago
Rochester, New York, United States Strategic Systems Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Strategic Systems. This is a fantastic opportunity for someone with 3-6 years of experience in supporting PC hardware and software to take their career to the next level.The ideal candidate will have strong technical skills, excellent communication abilities, and a...
-
Administrative Support Specialist
4 weeks ago
Rochester, New York, United States University of Rochester Full timeJob DescriptionThe University of Rochester is seeking a highly skilled Administrative Assistant IV to provide exceptional support to our leadership team.Key Responsibilities:Manage complex calendars, schedules high-level meetings, and coordinate travel arrangements.Under general direction, manage clerical records and other support services.Represent assigned...
-
Highly Skilled IT Desktop Support Specialist
4 weeks ago
Rochester, New York, United States A3 Staffing Solutions Full timeJob OverviewA highly skilled IT Desktop Support Specialist is required to provide exceptional technical support and services in an enterprise environment.The ideal candidate will have 3-6 years' experience supporting PC hardware and software, with a strong understanding of server and network systems.This role involves maintaining, analyzing, troubleshooting,...
-
Technical Assistance Technician
5 days ago
Rochester, New York, United States Strategic Systems Full timeJob Description: As a Technical Assistance Technician at Strategic Systems, you will be responsible for delivering exceptional technical support to our team members. This involves troubleshooting complex computer issues, maintaining computer systems, and performing routine maintenance tasks.Compensation: The estimated salary for this position is $80,000 -...
-
Technical Lead for IT Services
4 weeks ago
Rochester, New York, United States University of Rochester Full timeJob DescriptionWe are seeking an experienced Technical Lead for IT Services to join our team at the University of Rochester. As a key member of our IT department, you will be responsible for overseeing the Service Desk and providing technical guidance and leadership to our staff.The successful candidate will have a strong background in IT and excellent...