Global Client Support Representative
3 weeks ago
Cannon Industries, a global leader in contract manufacturing, is seeking a Global Client Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients worldwide.
The successful candidate will have a strong understanding of customer service principles and the ability to work accurately and efficiently in a fast-paced environment. We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience.
Key Responsibilities:
- Communicate with clients regarding order status and delivery information
- Maintain accurate records of client interactions and order history
- Assist in resolving client complaints and concerns
- Monitor EDI schedules to ensure timely delivery of products
Requirements:
- Minimum 2 years customer service experience in an administrative/office setting
- Excellent phone communication skills
- Ability to navigate computer databases
- Attention to detail and organizational skills
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