Customer Service Representative

7 hours ago


Clear Lake, Iowa, United States PILOT Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Pilot Company. As a Cashier, you will be responsible for providing fast, friendly, and clean service to our guests, maintaining inventory, operating cash registers, and maintaining the overall appearance and cleanliness of the restaurant.

Key Responsibilities
  • Provide exceptional guest service by greeting guests, taking orders, and serving food and beverages in a timely and efficient manner.
  • Maintain a clean and organized workspace by restocking supplies, cleaning equipment, and adhering to health and safety standards.
  • Operate cash registers accurately and efficiently, handling customer transactions and processing payments.
  • Work effectively as part of a team to achieve sales goals, maintain a positive attitude, and support colleagues in achieving their objectives.
Requirements
  • Excellent communication and interpersonal skills to interact with guests, colleagues, and management.
  • Ability to work in a fast-paced environment with multiple priorities and deadlines.
  • Basic math skills to accurately handle cash, operate a point-of-sale system, and manage inventory.
  • Availability to work a variety of shifts including mornings, afternoons, evenings, weekends, and holidays.
Preferred Qualifications
  • Previous experience in a retail or food service environment with a focus on customer service and sales.
  • Ability to work independently with minimal supervision and make decisions in a timely manner.
Benefits
  • Weekly pay with opportunities for advancement and career growth.
  • 15 cent fuel discount for team members and their families.
  • Free daily meals during shifts.
  • $10 low-cost health plans for full-time team members.
  • Paid time off and family leave.


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