Automotive Service Consultant
2 weeks ago
At Pritchard Auto Company, we are excited to welcome dedicated individuals to our family. As a company rooted in tradition and excellence, we pride ourselves on our long-standing reputation in the automotive industry.
Our organization is expanding its network of auto and commercial truck dealerships, both through organic growth and strategic acquisitions. This growth creates opportunities for talented individuals who are committed to fostering relationships, upholding integrity, and engaging with their communities. We invite you to explore the possibility of becoming a part of our dynamic team.
Key Responsibilities:
- Handle incoming communications with professionalism and courtesy
- Deliver an exceptional customer experience, both via phone and face-to-face
- Become proficient in the Lightyear scheduling platform
- Complete all necessary OEM service training
- Master the Update Promise Customer Communication system
- Support service customers throughout the repair process
- Assist the Service Manager with various tasks and responsibilities
- Ensure that every customer is warmly welcomed upon arrival
(Accommodations may be provided to enable individuals with disabilities to perform essential functions.)
Qualifications:
- High school diploma or GED equivalent is required
- Experience in parts or automotive fields is advantageous but not mandatory
- Professionalism and reliability are essential
- Strong computer proficiency is necessary
- Excellent communication skills are required
- Demonstrated driving skills and adherence to traffic regulations
- A valid driver's license is mandatory
- Completion of required training, including OEM and other Service Lane tools
Employee Benefits:
- Health Care coverage paid by the employer
- Life Insurance coverage paid by the employer
- Employer-contributed Retirement Fund
- Paid holidays and time off
- Vision and Dental Insurance
- Additional benefits available
We are an equal opportunity employer, considering all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are dedicated to maintaining a safe, drug-free workplace. All candidates must be willing to undergo a pre-employment background check and possess a valid driver's license with a satisfactory driving record.
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