Property Management Customer Service Specialist

2 weeks ago


Chicago, Illinois, United States Remote VA PH Full time

Position Overview:
As a Property Management Customer Service Specialist at Remote VA PH, you will play a vital role in enhancing tenant experiences and fostering strong relationships with property residents.


Key Responsibilities:

Exceptional Customer Engagement:
Provide friendly and professional interactions with tenants, property owners, and potential renters.
Respond to inquiries, concerns, and requests in a timely and courteous manner.

Leasing Assistance:
Support leasing efforts by showcasing available units to prospective tenants.
Clarify lease agreements, rental policies, and property features to interested individuals.

Tenant Relations Management:
Address tenant grievances, maintenance requests, and other related issues.
Work closely with property managers to resolve conflicts and ensure tenant satisfaction.

Administrative Duties:
Keep precise records of tenant communications, lease documents, and service requests.
Oversee rent collection, lease renewals, and the move-in/move-out process.

Property Assessment:
Conduct regular inspections of units to identify maintenance requirements and ensure compliance with lease agreements.

Financial Oversight:
Assist in the collection of rent and follow up on overdue accounts.
Manage petty cash and maintain financial documentation related to tenant transactions.

Qualifications:
To thrive in this position, candidates should possess the following attributes:

Customer-Centric Approach:
A sincere commitment to assisting tenants and addressing their needs.

Effective Communication Skills:
Strong verbal and written communication capabilities.

Technical Proficiency:
Familiarity with property regulations.
Proficient in Microsoft Office and property management software.
Understanding of marketing and financial principles.

Organizational Skills:
Ability to manage multiple tasks efficiently.

  • Chicago, Illinois, United States Banner Property Full time

    Job OverviewPosition: Property Management Training SpecialistLocation: Remote with travel requirementsAt Banner Property, we are committed to nurturing a culture of continuous learning, professional development, and adherence to our core values. We are seeking a dedicated Property Management Training Specialist to join our Operations and Support Team,...


  • Chicago, Illinois, United States Community Property Management Full time

    Become a Key Player in Our Commercial Property Management TeamCommunity Property Management is on the lookout for a committed professional to oversee premium office and retail properties. We value teamwork, exceptional communication abilities, meticulous attention to detail, and a strong commitment to excellence. If property management is your passion, we...


  • Chicago, Illinois, United States Sudler Property Management Full time

    Sudler Property Management, a well-regarded firm specializing in residential property oversight, is seeking an Assistant Property Manager. This position offers a valuable opportunity to embark on a career in community association administration.The successful candidate will assist the Community Association Manager in various operational functions,...


  • Chicago, Illinois, United States Sudler Property Management Full time

    Sudler Property Management, a leading name in residential property oversight in the Midwest, is seeking a dedicated Assistant Property Manager. This role presents a fantastic opportunity for individuals aspiring to build a career in community association management. The successful candidate will support the Community Association Manager in various...


  • Chicago, Illinois, United States InCommercial Property Group Full time

    Job SummaryThe Property Management Director will play a crucial role in accelerating the growth of InCommercial Property Group by effectively managing a team and sustaining a successful process to ensure that properties are maintained, occupied, and tenants are satisfied.Key ResponsibilitiesTeam Leadership: Lead an interdepartmental team to complete tasks on...


  • Chicago Heights, Illinois, United States Bridge Property Management Full time

    About the RoleBridge Property Management is seeking a highly skilled Maintenance Supervisor to join our team. As a key member of our property operations team, you will be responsible for managing the maintenance and facilities operations of our properties to ensure they are well-maintained and meet the highest standards of quality.Key...


  • Chicago, Illinois, United States BiggerPockets Full time

    Job OverviewWe are seeking a dedicated Residential Property Management Specialist to oversee the operations of a recently renovated single-family home. This role is essential for ensuring the property is well-managed and that tenant relations are handled professionally.Key ResponsibilitiesManage all aspects of property operations, including tenant...


  • Chicago, Illinois, United States Customer Labs Full time

    Join a dynamic and innovative startup that is revolutionizing the Supply Chain sector through real-time tracking and comprehensive visibility. If you are contemplating submitting an application, please ensure you review the entire description before proceeding.About the Position:Customer Labs is seeking a driven and seasoned Customer Success Manager to...


  • Chicago, Illinois, United States Diamond Equity Full time

    Real Estate Investment Role - Acquisition SpecialistDiamond Equity Investments is on the lookout for a driven professional to become part of our team as an Acquisition Specialist. Our firm boasts a solid history of property transactions, having successfully handled numerous properties in the past year.In the role of Acquisition Specialist, your primary...


  • Chicago, Illinois, United States Serene Realty, Inc. Full time

    Serene Realty, Inc. is on the lookout for a dedicated Property Leasing Specialist to enhance our dynamic team. The ideal candidate will thrive in a vibrant environment, demonstrate innovative thinking, and maintain a high level of professionalism while engaging with our clients. The Property Leasing Specialist plays a crucial role in establishing and...


  • Chicago, Illinois, United States Golub & Company Full time

    Job OverviewGolub & Company LLC, a prominent player in the real estate sector, is engaged in various activities including development, acquisitions, asset management, and leasing services across the United States. Since its inception in 1960, the firm has successfully developed, owned, or managed over 50 million square feet of properties valued at more than...


  • Chicago, Illinois, United States BGSF, Property Management Full time

    Job DescriptionExperienced Leasing Consultant WantedWe are seeking a skilled Leasing Consultant to join our team at BGSF, Property Management. As a Leasing Consultant, you will be responsible for providing excellent customer service to prospective tenants, helping them find their new home or renew their leasing contract.Key Responsibilities:Administrative...


  • Chicago, Illinois, United States BGSF, Property Management Full time

    Job DescriptionExperienced Leasing Consultant WantedWe are seeking a skilled Leasing Consultant to join our team at BGSF, Property Management. As a Leasing Consultant, you will be responsible for providing excellent customer service to prospective tenants, helping them find their new home or renew their leasing contract.Key Responsibilities:Administrative...


  • Chicago, Illinois, United States HDI Global Insurance Company Full time

    Job DescriptionCompany OverviewHDI Global Insurance Company is a leading commercial property and casualty insurer, headquartered in Chicago, IL. As a wholly owned subsidiary of HDI Global SE, we offer a wide range of domestic and global insurance solutions for U.S. based multinational companies.Job SummaryWe are seeking a highly skilled Property Claims...


  • Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    Job OverviewAt Northwestern Medicine, we prioritize every interaction with our patients, fostering a positive work environment that distinguishes us as a leader in the healthcare sector. As a vital member of our organization, you will contribute to our mission of enhancing healthcare services across the Northwestern Medicine network. We offer competitive...


  • Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    Job OverviewAt Northwestern Medicine, we prioritize a patient-centered approach that enhances our reputation as a leader in the healthcare sector. As a vital member of our organization, you will contribute to our mission of delivering superior healthcare services across the Northwestern Medicine network.Position SummaryThe Property Operations Specialist...

  • Facilities Manager

    5 days ago


    Chicago, Illinois, United States Bridge Property Management Full time

    About the RoleBridge Property Management is seeking a skilled Maintenance Supervisor to join our team. As a key member of our property operations team, you will be responsible for ensuring the physical condition and appearance of our residential communities are maintained to the highest standards.Key ResponsibilitiesSupervise Maintenance Staff: Assist with...


  • Chicago, Illinois, United States Optima, Inc. Full time

    Position OverviewAs a Property Leasing Specialist at Optima, you will enhance your expertise in real estate while developing and executing innovative marketing strategies and resident engagement initiatives. Your role will involve providing exceptional customer service as you assist prospective residents through the touring, application, and move-in phases,...


  • Chicago, Illinois, United States Optima, Inc. Full time

    Position OverviewAs a Property Leasing Specialist at Optima, you will enhance your expertise in real estate while crafting and executing innovative marketing strategies aimed at resident retention. Your role will involve delivering exceptional customer service, guiding prospective residents through the touring, application, and move-in processes, ultimately...


  • Chicago, Illinois, United States Invitation Homes Full time

    About UsAt Invitation Homes, we pride ourselves on our diverse workforce of over 1,400 associates who share a commitment to excellence. Our mission is to create exceptional living experiences while upholding the highest standards in property management.Your ContributionAs a Field Services Customer Support Specialist, you will be integral to our operations,...