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Customer Service Representative

2 months ago


Fremont, California, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work closely with customers to understand their needs and preferences, making recommendations on products and services that meet their requirements.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and empathy among team members and customers.
  • Meet or exceed sales targets, while maintaining a high level of customer satisfaction.
  • Stay up-to-date with product knowledge, features, and benefits, providing expert advice to customers and colleagues.
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive compensation package, including a salary range of $45,000 - $65,000 per year, depending on experience. You will also have access to a comprehensive benefits program, including medical, dental, and vision coverage, as well as a 401(k) retirement plan.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.