Hotel Booking Coordinator

4 days ago


Orlando, Florida, United States Holiday Inn Club Vacations Full time
Deliver Exceptional Guest Experiences at Holiday Inn Club Vacations

We're seeking a detail-oriented professional to provide superior customer service and support for our marketing package guests. As a key member of our team, you'll be responsible for handling various touch points, including phone calls, emails, and processing guest requests.

Key Responsibilities:
  • Accurately complete booking reports
  • Verify booking details across all platforms
  • Maintain strong relationships with business partners
  • Offer tailored inventory booking solutions
  • Assist with special projects as needed

Requirements:
High School Diploma or higher education preferred
2+ years experience in call center industry
Excellent written and verbal communication skills
Proficient in Word and Excel
Knowledgeable in timeshare/hospitality industry

Qualifications:
Ability to work a flexible schedule
Well organized and able to work under time constraints
Professional interaction with vendors and hotel groups
Ability to collaborate with leadership throughout the company

Working Conditions:
Air-conditioned office environment
Flexible schedule based on business needs



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