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Administrative Support Specialist

2 months ago


Canoga Park, California, United States Omar Soudani - State Farm Agent Full time
Job OverviewPOSITION SUMMARY:
Omar Soudani - State Farm Agent is in search of a detail-oriented and proactive individual to manage administrative responsibilities and assist insurance agents in maintaining and attracting clients. As an Administrative Support Specialist with our agency, your meticulous nature, commitment to customer service, and sales-oriented mindset will prepare you for this dynamic role. Your contributions as a driven professional who excels in a fast-paced setting will create opportunities for career advancement and increased earnings.

KEY RESPONSIBILITIES:
  • Develop and nurture customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, precise, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Implement a customer-centric, needs-based assessment approach to inform clients about available insurance solutions.
  • Utilize effective communication skills to meet customer needs while fostering business growth.
REQUIRED QUALIFICATIONS:
  • Strong dedication to customer service excellence
  • Prior experience in customer service (mandatory)
  • Background in insurance (preferred)
  • Ability to meet agreed-upon marketing objectives
  • Interest in promoting products and services tailored to customer requirements
EMPLOYEE BENEFITS:
  • Hourly compensation plus commission/bonus structure
  • Paid time off including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for training and professional development
  • Potential for career growth and advancement within the office