Administrative Support Specialist

2 weeks ago


Canoga Park, California, United States Omar Soudani - State Farm Agent Full time
Job OverviewPOSITION SUMMARY:
Omar Soudani - State Farm Agent is on the lookout for a detail-oriented and proactive individual to take on administrative responsibilities and assist insurance agents in maintaining and acquiring clients. As an Administrative Support Specialist within our agency, your meticulousness, commitment to customer relations, and sales-oriented mindset will prepare you for this dynamic role. Your efforts as a driven professional who excels in a fast-paced setting will create opportunities for career advancement and increased earnings.

KEY RESPONSIBILITIES:
  • Build and nurture customer relationships while ensuring timely follow-ups.
  • Deliver prompt, precise, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Implement a customer-centric, needs-based review approach to inform clients about available insurance solutions.
  • Utilize exceptional communication skills to effectively address customer needs while fostering business growth.
REQUIREMENTS:
  • Strong dedication to customer service excellence.
  • Prior experience in customer service (mandatory).
  • Background in insurance (preferred).
  • Ability to meet mutually established marketing objectives.
  • Interest in promoting products and services tailored to customer requirements.
PERKS:
  • Hourly compensation plus commission/bonus structure.
  • Paid time off including vacation and personal/sick days.
  • Valuable professional experience.
  • Opportunities for training and development.
  • Potential for growth and advancement within the office.


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