Technical Support Specialist

3 weeks ago

Irvine, California, United States Archwest Capital Full time
Job Summary:

We are seeking an IT Support Specialist to provide technical assistance and support to our employees at Archwest Capital. The ideal candidate will have a solid understanding of computer systems, networks, and software applications, as well as excellent problem-solving and communication skills.

Key Responsibilities:
Provide first-line technical support to end-users via email, phone, or in-person, resolving hardware and software issues promptly and efficiently.
Install, configure, and maintain computer hardware, software, and peripherals, ensuring optimal performance and security.
Assist with setting up new user accounts and profiles and resetting passwords when necessary.
Troubleshoot network connectivity issues and assist in maintaining network infrastructure.
Perform routine system maintenance tasks, such as updates, patches, and backups.
Document technical issues, resolutions, and IT procedures for knowledge sharing and future reference.
Collaborate with IT team members to identify areas for improvement and propose solutions to enhance IT infrastructure and services.
Stay up to date with emerging technologies and industry trends to support continuous improvement and innovation within the organization.
Adhere to company policies and procedures regarding IT security, data protection, and confidentiality.

Requirements:
Strong knowledge of desktop operating systems (Windows, macOS) and productivity software (Microsoft Office, G Suite).
Experience with desktop hardware troubleshooting and repair.
Familiarity with networking concepts and protocols.
Ability to articulate issues, problem-solve and analyze with creative and outside of the box thinking.
Excellent communication and interpersonal skills, with the ability to effectively interact with end-users at all levels of the organization.
Eagerness to learn and adapt to new technologies and methodologies.
Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
Certifications such as CompTIA A+, Network+ or Microsoft Certified IT Professional (MCITP) are advantageous but not required.
Strong attention to detail with the ability to stay organized and solve problems in a fast-paced environment.
Capability to build trusting relationships internally and externally and elicit confidence by demonstrating reliability.
Strong team player with the ability to work effectively in a cooperative and diverse environment.
Capacity to analyze processes, support change and think operationally and strategically to achieve business goals.

Education and Experience:
Bachelor's degree in Information Technology, Computer Science, or related field.
2+ years relevant experience.
Relevant certifications are a plus.

  • IT Support Specialist

    3 weeks ago

    Irvine, California, United States Hyundai America Technical Center Full time

    Hyundai America Technical Center, Inc. is seeking a skilled IT Support Specialist to join our team in Irvine, CA.The ideal candidate will have a strong background in IT support and a passion for delivering exceptional customer service.Responsibilities will include:Providing technical assistance and support to end-users within the California...

  • Technical Support Specialist

    4 weeks ago

    Irvine, California, United States Cenergy International Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Cenergy International. As a Technical Support Specialist, you will be responsible for providing technical support to increase computer user and system efficiency. You will investigate and resolve computer user support...

  • Technical Support Specialist

    4 weeks ago

    Irvine, California, United States Vectorsoft Full time

    Key Responsibilities:As a Technical Support Specialist at Vectorsoft, you will be responsible for providing expert-level support for our applications, with a focus on relational databases and cloud infrastructure.Requirements: At least 24 years of experience in application support Expertise with relational databases support, querying, and database reporting,...

  • Technical Support Specialist, Monitoring

    3 weeks ago

    Irvine, California, United States Nihon Kohden Full time

    The Technical Support Specialist is responsible for providing technical support to customers in support of windows-based medical devices and applications.The Technical Support Specialist will interact directly with the customer and provide support for information and/or order status requests, answer part-related inquires, provide level 1 technical support,...

  • Technical TV Support Specialist

    3 weeks ago

    Irvine, California, United States BOE Technology Group Co., Ltd. Full time

    At BOE Technology Group Co., Ltd., we are seeking a skilled Technical TV Support Specialist to join our team. As a key member of our support team, you will be responsible for providing expert technical assistance to our customers regarding TV products.Key Responsibilities:1. Provide timely and effective technical support to customers via phone, email, or...

  • Technical Support Specialist

    3 weeks ago

    Irvine, California, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job Title: Desktop SupportJob Type: ContractLocation: RemoteJob Description:We are seeking a skilled Desktop Support Specialist to join our team at Futran Tech Solutions Pvt. Ltd. The ideal candidate will have experience supporting IT equipment in a large corporate environment and be proficient in troubleshooting hardware and software issues for Windows and...

  • Customer Technical Support Specialist

    4 weeks ago

    Irvine, California, United States ATEN Technology, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at ATEN Technology, Inc. The ideal candidate will have a strong technical background and excellent communication skills to provide top-notch support to our customers.Key Responsibilities:Provide technical assistance to customers via phone, email, and online...

  • Ventilation Technical Support Specialist

    3 weeks ago

    Irvine, California, United States Nihon Kohden Full time

    Job DescriptionThe Ventilator Support Specialist role is responsible for providing technical support to customers in support of the NKV Series Ventilator Products. The specialist will interact directly with the customer and provide support for information and/or service status requests, answer part-related inquiries, provide advanced ventilation technical...

  • Technical Support Specialist EVSE

    4 weeks ago

    Irvine, California, United States Zero Impact Solutions Full time

    Job Title: Technical Support EVSEWe are seeking a highly motivated and experienced Technical Support EVSE to join our team at Zero Impact Solutions. As a Technical Support EVSE, you will play a key role in providing exceptional customer support and technical expertise to our clients.Job SummaryThe Technical Support EVSE will be responsible for coordinating...

  • Technical Support Specialist for EV Charging Solutions

    4 weeks ago

    Irvine, California, United States Zero Impact Energy Group Full time

    Job Summary:We are seeking a highly motivated Technical Support Specialist to join our team at Zero Impact Energy Group. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and technical guidance to our clients in the EV charging industry.Key Responsibilities:Coordinate scheduling between service providers...

  • Technical Support Specialist

    3 weeks ago

    Irvine, California, United States Ztek Consulting Full time

    Job Title: Desktop SupportType of hire: ContractJob Description :We are seeking a skilled Desktop Support Specialist to join our team at Ztek Consulting.Key responsibilities include: Providing top-notch desktop support at an Enterprise level Offering expertise in Life Science Manufacturing site support and Lab support Demonstrating knowledge of the Health...

  • IT Support Specialist

    4 weeks ago

    Irvine, California, United States Hyundai America Technical Center Full time

    Hyundai America Technical Center, Inc. is seeking a skilled IT Support Engineer to join our team in Irvine, CA.The ideal candidate will have a Bachelor's degree in Information Technology or a related field and at least 3 years of experience in IT support or vendor management.Responsibilities will include providing technical assistance to end-users,...

  • Customer Support Specialist

    4 weeks ago

    Irvine, California, United States Ecotrak Facility Management Software Full time

    About Ecotrak:Ecotrak is a leading facility management software company that connects clients' finance, operations, and facility needs into one central software application.We empower our clients with valuable data to make informed business decisions.Job Overview:As a Customer Support Specialist, you will provide technical support and training to clients of...

  • Technical Support Specialist

    4 weeks ago

    Irvine, California, United States Fisher & Phillips Full time

    The OpportunityFisher Phillips is a leading international labor and employment law firm seeking a skilled Technical Support Technician to join our team. As a key member of our IT department, you will provide exceptional user support for our 42 offices across the United States and Mexico.ResponsibilitiesProvide outstanding customer service experience, with a...

  • Technical Support Specialist

    4 weeks ago

    Irvine, California, United States Ledgent Technology Full time

    Job SummaryWe are seeking an experienced Technical Support Technician to join our team at Ledgent Technology. This is a direct hire position that requires excellent phone skills and a wide range of technical expertise.Key ResponsibilitiesProvide exceptional customer service to corporate users nationwide.Collaborate with attorneys and professional staff to...

  • Technical Support Specialist

    4 weeks ago

    Irvine, California, United States Roth Staffing Companies Full time

    Technical Support AnalystWe are partnering with a leading Law Firm in Irvine to hire a Technical Support Analyst for a Temp to Hire position. This role requires 100% on-site work in Irvine, with the opportunity to start immediately.Key Responsibilities:Provide exceptional support to Firm employees, ensuring a seamless and efficient experience.Troubleshoot...

  • Technical Support Specialist

    4 weeks ago

    Irvine, California, United States Diverse Lynx Full time

    Job Title:Technical Support Analyst - Tier - 2Location:Irvine, CA - Day 1 OnsiteDuration:ContractJob Description:As a Technical Support Analyst - Tier - 2, you will leverage your expertise in database design, field service, and desktop support to drive impactful geospatial projects.With 5-10 years of experience, you will play a crucial role in analyzing...

  • EVSE Technical Support Manager

    4 weeks ago

    Irvine, California, United States Zero Impact Energy Group Full time

    Job OverviewThis is a mid to senior level role that requires a highly motivated individual with a background in EVSE/OCPP customer service, coupled with excellent communication skills. As a Technical Support Manager, your primary responsibility will be to support and communicate updates with clients. Collaborating closely with sales and engineering teams,...

  • Technical Content Specialist

    4 weeks ago

    Irvine, California, United States Volt Full time

    Job Summary:Volt is seeking a skilled Technical Content Specialist to join our team in Irvine, CA. As a Technical Content Specialist, you will be responsible for creating high-quality technical documents, including procedures, manuals, and work instructions, for our engineering and medical device teams. You will work closely with engineers to ensure that our...

  • EVSE Technical Support Manager

    4 weeks ago

    Irvine, California, United States Zero Impact Solutions Full time

    Job Title: EVSE Technical Support ManagerWe are seeking a highly motivated and experienced EVSE Technical Support Manager to join our team at Zero Impact Solutions. As a key member of our technical support team, you will be responsible for providing exceptional customer support and technical guidance to our clients.Job SummaryThe EVSE Technical Support...