IT Support Specialist
4 weeks ago
Hyundai America Technical Center, Inc. is seeking a skilled IT Support Engineer to join our team in Irvine, CA.
The ideal candidate will have a Bachelor's degree in Information Technology or a related field and at least 3 years of experience in IT support or vendor management.
Responsibilities will include providing technical assistance to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems.
The successful candidate will also be responsible for overseeing and managing the performance of external desktop support vendors, ensuring they meet SLAs and provide high-quality support services.
Additionally, the IT Support Engineer will facilitate training sessions for employees on the use of hardware, software, and IT policies, and develop and maintain user guides and documentation for common IT tasks and procedures.
We offer a competitive salary, generous paid time off, and a global environment that fosters diversity.
Apply now to take the first step in your career as an IT Support Engineer at Hyundai America Technical Center, Inc.
What we offer:
- Zero dollar employee premiums on Medical, Dental, and Vision for you and your family
- 100% employer-paid disability and life insurance
- Generous paid time off including vacation, sick and abundant holidays
- A global environment that fosters diversity
- Competitive salaries
- Retirement savings and planning benefits
- Flexible work hours, and hybrid work schedule options
- Access to health savings accounts and flexible spending accounts
Required Experience:
- Bachelor's degree in Information Technology, Computer Science or a related field
- Relevant Certifications
- Minimum of 3 years of experience in IT support or IT vendor management
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