Retail Operations Manager

2 weeks ago


Hanover, Pennsylvania, United States Savers Full time


As a prominent player in the for-profit thrift industry across the United States, Canada, and Australia, our goal is to promote reuse and foster a future where secondhand shopping becomes a natural choice.

We provide our retail locations with unique, gently-used items sourced from community donations to local nonprofit organizations.

By purchasing these goods directly from our nonprofit partners, we successfully divert billions of pounds of used items from landfills, placing them on our store shelves for continued use, while also offering essential funding to support their community initiatives.

We proudly embrace the term 'Thrift Proud,' thanks to the millions of dedicated customers who frequent our numerous stores and the over 22,000 team members who make our mission possible.

Discover more about our family of thrift brands and our commitment to sustainability and community impact.

Position Overview:
Savers, a leading international thrift retailer, is seeking to fill the role of Retail Operations Manager. This versatile position encompasses responsibilities on either the customer service side of our stores or the backroom product flow operations (production).

What You Can Anticipate:
An opportunity to celebrate diversity. Our workforce is composed of individuals from various backgrounds, experiences, and perspectives, each contributing something unique.

Work within a purpose-driven organization that is admired for its positive impact on both the environment and local communities.

A commitment to the career development of our employees.

With our ambitious plans for store expansion, we understand the significance of fostering the growth and advancement of our team members.


What We Offer:
Comprehensive onboarding and training from the outset.

In-house expertise: Our training department, Savers University, creates and delivers extensive training programs for every team member, from new hires to senior leaders.

We develop approximately 90% of our training internally and collaborate with various esteemed providers to enhance our offerings.


Benefits Include:
Comprehensive health plans encompassing medical, prescription, dental, and vision coverage.
Company-funded life insurance for added security and peace of mind.
Programs for smoking cessation, diabetes management coaching, and on-demand healthcare options.
A 401k plan with generous company matching contributions to help you save for a secure financial future.
Paid time off for leisure or personal interests.
A variety of mental health services to support you in managing daily life.
Savers is an E-Verify employer.

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