Restaurant Operations Manager

4 days ago


Hanover, Pennsylvania, United States KFC Full time
About the Role

This is a management position in a restaurant that is independently owned and operated by a franchisee. As an Assistant Restaurant Manager, you will be second in command of a $1 million+ business, working closely with the Restaurant General Manager to grow the business by providing exceptional customer service.

Key Responsibilities
  • Assist the Restaurant General Manager in overseeing daily restaurant operations, including managing staff, inventory, and customer service.
  • Develop and implement strategies to increase sales and customer satisfaction.
  • Lead by example, demonstrating a commitment to providing excellent customer service and maintaining a positive work environment.
  • Collaborate with the Restaurant General Manager to achieve business objectives, including sales growth, customer satisfaction, and employee engagement.
  • Recruit, train, and develop a high-performing team of restaurant staff.
Requirements
  • A natural leader with a strong ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and franchisees.
  • A strong understanding of restaurant operations, including inventory management, customer service, and staff management.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to multitask.
  • High school diploma or equivalent required; degree in business, hospitality, or related field preferred.
What We Offer

KFC is a dynamic and fast-paced company that offers a range of benefits and opportunities for career growth and development. As an Assistant Restaurant Manager, you will have the opportunity to work in a leadership role, developing your skills and experience in restaurant operations and management.



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