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Pharmacy Operations Manager

2 months ago

Hanover, Pennsylvania, United States WEIS LLC Full time
Overview
At WEIS LLC, we prioritize respect, understanding, and appreciation for our associates. We are dedicated to fostering teamwork and supporting the growth of our employees and the communities we serve.

Job Responsibilities:

The associate will be accountable for the following essential duties, in addition to other responsibilities as assigned:

  1. Ensure the precision and suitability of all prescriptions by conducting Drug Utilization Reviews and Final Quality Assurance, adhering to state and federal Board of Pharmacy regulations.
  2. Drive business profitability and prescription growth through recommended clinical initiatives, including appropriate immunization services and Medication Therapy Management (MTM) when available.
  3. Align performance objectives with key department metrics to measure effectiveness and efficiency within your control.
  4. Collaborate with the pharmacy manager to manage inventory by tracking weekly sales and ordering necessary pharmaceutical stock to meet customer needs and optimize profits.
  5. Deliver exceptional customer service by addressing medical-related inquiries and providing healthcare counseling.
  6. Supervise the activities of Pharmacy Technicians and support staff during your shift, assisting the Pharmacy Manager in training, coaching, and managing pharmacy associates.
  7. Assume managerial responsibilities for the pharmacy in the absence of the Pharmacy Manager.
  8. Maintain open communication with operations and pharmacy management to ensure the success of our pharmacy.
  9. Ensure the security of the Pharmacy department.
  10. Comply with all applicable federal and state laws and regulations.
  11. Address and resolve customer issues, complaints, and inquiries to build trust and loyalty.
  12. Engage with physicians and utilize reference materials to gather information on customers and prescriptions, resolving any arising issues.
  13. Assist in maintaining the cleanliness and organization of the Pharmacy department.
  14. Support the manager in the ongoing training and development of department personnel to enhance performance, promote continuous development, reduce turnover, and manage labor costs.
  15. Prioritize tasks within the Pharmacy Department and ensure timely completion of all responsibilities, including cycle counts and inventory management.
Supervisory Responsibilities:

This position includes supervising pharmacy technicians and executing supervisory duties in accordance with WEIS LLC policies and applicable laws. Responsibilities encompass interviewing, hiring, training, directing, rewarding, and disciplining associates; evaluating associate performance; and resolving complaints.

Qualifications:

To excel in this role, the associate must successfully perform each essential duty. The following qualifications are representative of the knowledge, skills, and abilities required:

  • Bachelor's degree (BS), Doctoral degree (PHARM.D.), or equivalent in Pharmacy.
  • Immunization Certification through an accredited organization (e.g., APhA).
Equal Opportunity Employer:

WEIS LLC is committed to a policy of Equal Employment Opportunity and will not discriminate against any applicant or employee based on age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.

Applicants with disabilities may be entitled to reasonable accommodations under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a modification in the usual procedures that ensures equal employment opportunities without imposing undue hardship on WEIS LLC.