Customer Sales Coordinator

2 weeks ago

McKinney, Texas, United States Qualico Developments US, Inc. Full time
Title: Customer Sales Coordinator

Location: Dallas, TX and surrounding areas

About Us

Qualico Developments US, Inc. is a prominent player in the residential construction sector, boasting over 71 years of expertise in home building. Recognized as one of the top 100 builders in the United States by Builder Magazine, we pride ourselves on offering award-winning home designs, exceptional interior selections, and customizable options that cater to individual homeowner preferences. Our operations span across Western Canada, Dallas, Texas, and Austin, Texas. To discover more about our offerings, please visit our website.

At Qualico Developments, our workforce is our greatest asset. We provide a dynamic environment for career growth, complemented by competitive compensation, comprehensive benefits, a company-matched 401K program, and an employee home purchase initiative.

The compensation for this role includes a foundational hourly wage along with an entry-level commission structure.

Job Overview

Under the guidance of the Sales Director, the Customer Sales Coordinator plays a vital role in facilitating the new home sales journey. This position also involves maintaining the assigned show homes or sales center, ensuring that customers receive an outstanding experience throughout their home buying journey.

Your daily responsibilities will encompass:
  • Serving as the initial point of contact for clients, ensuring top-notch customer service is delivered.
  • Conducting show home tours, providing product details, and explaining the purchasing process. Handling incoming inquiries via phone and email, and scheduling appointments.
  • Assisting in the qualification of potential buyers and converting them into serious purchasers. Keeping track of customer data and aiding in financing processes.
  • Regularly inspecting and ensuring that show homes or sales centers are visually appealing and well-maintained. Tasks include tidying décor, organizing signage, managing inventory of supplies, and identifying maintenance needs.
  • Supporting clients throughout the home construction process, coordinating project modifications, providing updates on progress, and organizing walkthroughs.
  • Executing various administrative duties such as data entry, filing, managing calendars, tracking customer deposits, and maintaining office supplies and sales materials.
Essential Requirements
  • High School Diploma or equivalent.
  • A minimum of 6 months of sales experience, ideally within the residential construction industry.
  • A valid driver's license and access to a dependable vehicle.
  • Successful completion of a criminal record check.
  • Proficiency in using office equipment and software, including Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), CRM, and accounting software (HubSpot, NewStar, etc.).
Key Values
  • Fostering trustworthy and productive working relationships.
  • Establishing clear, measurable, and attainable objectives.
  • Collaborating with team members in a respectful and positive manner.
  • Keeping up-to-date with relevant technical skills.
  • Taking accountability for the results of decisions and actions.
Working Conditions

This role primarily takes place in a show home or sales center environment. Standard working hours are generally during business hours, with occasional evenings and weekends required, as well as travel to off-site meetings or other show homes.

We appreciate your interest in joining our team. Candidates who meet our criteria will be contacted for further discussions.

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