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Customer Experience Specialist
2 months ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Herbal Goodness. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing inventory, processing transactions, and maintaining a clean and organized store environment.
Key Responsibilities- Customer Service: Greet customers in a friendly and welcoming manner, answer their questions, and provide product recommendations to meet their needs.
- Inventory Management: Restock shelves, maintain inventory levels, and notify management when items need to be replenished.
- Transaction Processing: Work with our point-of-sale system to process transactions, handle returns and exchanges, and maintain accurate records.
- Store Maintenance: Keep the store floor area clean and organized, and ensure that shelves are fully stocked at all times.
- Product Knowledge: Stay up-to-date on new products, services, and promotions, and be able to provide accurate information to customers.
- Teamwork: Collaborate with other team members to achieve sales goals and provide exceptional customer service.
- Experience: Proven work experience in a retail sales environment, with a track record of achieving sales quotas and providing excellent customer service.
- Education: Bachelor's degree in Marketing or a related field, or equivalent experience.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in point-of-sale systems.
- Time Off Benefits: Bereavement, PTO, and Maternity leave.
- Professional Development: Opportunities for career growth and professional development.
- Paid Holidays: Paid holidays and vacation time.
Herbal Goodness is a premium manufacturer of unique superfoods and herbal formulations. We are dedicated to impacting lives by supporting natural health and holistic well-being through the power of herbs and superfoods. Our core values of Quality, Sustainability, and Impact are the backbone of our business, and we believe in business for social good.