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Bilingual Account Executive

2 months ago

Charlotte, North Carolina, United States BCJ Building Services Full time

Account Executive - Bilingual Spanish-English

Position Overview

The Account Executive is tasked with managing the daily operations of various client accounts, ensuring satisfaction and adherence to company standards.

Key Responsibilities
  • Engage with clients to assess their requirements and expectations.
  • Lead and inspire team members while adhering to company policies and relevant regulations.
  • Address staff disciplinary matters as needed.
  • Recruit and interview qualified candidates for staffing needs.
  • Provide coverage for emergencies, absences, and vacations.
  • Facilitate orientation for new hires, ensuring they are equipped with necessary tools and training.
  • Participate in mandatory weekly meetings.
  • Conduct bi-monthly visits to each account/property under supervision.
  • Collaborate with Quality Control, Inspectors, and Training Supervisors.
  • Perform individual inspections to verify job completion by employees.
  • Generate and analyze reports related to account performance.

Qualifications
  • Bilingual proficiency in Spanish and English.
  • Valid driver's license.
  • Experience in a supervisory role.
  • Strong verbal and written communication skills.
  • Detail-oriented with the ability to manage multiple tasks.
  • Availability to work flexible hours, including weekends.

Compensation: $35,000.00 annually

Employment Type: Full-time

Benefits: Vacation leave, Health Insurance

Company Overview

BCJ Building Services is a premier commercial cleaning firm dedicated to excellence in service delivery. Our diverse offerings include carpet cleaning, maintenance, pressure washing, post-construction clean-up, condominium upkeep, and daily porter services. We pride ourselves on our family-oriented culture and the strong relationships we build with our clients and employees alike.