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Event Sales Specialist

2 months ago

San Francisco, California, United States The Saguaro Full time

Position Overview: We are looking for a dedicated Event Sales Specialist to join our dynamic team at The Saguaro. This role is perfect for individuals eager to advance their career in the hospitality sector, particularly those transitioning from operational roles such as Hotel Operations or Front Desk. Recent graduates from hospitality programs are also encouraged to apply, as this position offers a pathway to growth into a Junior Sales Manager role.

Key Responsibilities:

  • Support the Sales & Events Managers and Director of Sales with various administrative tasks and sales initiatives.
  • Prepare proposals, contracts, group resumes, BEOs, and VIP alerts while ensuring the database is consistently updated.
  • Respond to telephone and email inquiries in a professional and timely manner.
  • Assess incoming sales requests and promptly direct leads to the appropriate Sales Manager.
  • Manage Opera accounts, including creating and updating bookings.
  • Generate daily, weekly, monthly, and annual reports as required.
  • Organize and maintain electronic and paper sales file systems, including Account Files and RFP channels.
  • Share information regarding VIP guests and reservations with relevant hotel departments.
  • Keep an inventory of standard department supplies and printed materials, such as brochures and sales kits.
  • Collaborate closely with hotel operations to ensure all client and guest requests are fulfilled efficiently.
  • Provide consistently professional, friendly, and engaging service.
  • Assist the Sales team with site visits and conduct them as necessary when Sales Managers are unavailable.

Essential Qualifications:

  • High School diploma or GED is required.
  • Prior hotel experience is preferred but not mandatory.
  • Strong proficiency in reading, writing, and speaking English.
  • Exceptional organizational skills and attention to detail.
  • Ability to multitask and manage time effectively.
  • Maintain a courteous and professional demeanor at all times.
  • Proficient in Microsoft Office, Internet, and Outlook; experience with Delphi, Salesforce, and Opera is a plus.
  • Ability to thrive under pressure and work collaboratively within a diverse team.
  • Excellent interpersonal skills with a positive, results-oriented attitude.

Join us at The Saguaro, where your skills and enthusiasm can contribute to our success in delivering exceptional hospitality experiences.