Sales and Service Representative
3 days ago
Job Summary:
">The Sales & Service Overnight (SSO) is a critical role within the Club Operations team, responsible for delivering exceptional member experiences and driving sales growth.
">Key Responsibilities:
">- ">
- Uphold Service Commitments and drive member satisfaction by ensuring friendly greetings, prompt attention to needs, and resolving concerns effectively">
- Maintain name relationships with members, serving as a resource for questions or concerns, and providing a best-in-class member-centric environment">
- Regularly conduct team cleans, identify equipment and/or amenities in need of service, and contribute to a clean and safe club floor and locker rooms">
- Generate quality guest visits, assist enrollment as needed, and present 24 Hour Fitness in a way that best connects with guests">
Requirements:
">- ">
- High School diploma or General Educational Development (G.E.D.)">
- Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from an approved organization">
- 6-12 months experience in customer service function, with prior overnight shift experience preferred">
- Basic computer skills and ability to operate multiple phone lines">
Salary:
">$16.00 - $16.00 per hour, depending on location and qualifications
">About 24 Hour Fitness:
">We offer a comprehensive benefits package, including medical/dental/vision benefits, paid time off, and sickness benefits for eligible employees. All team members receive a complimentary membership and access to our Employee Assistance Program (EAP).
">Please note:
">This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required.
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