Fitness Sales and Service Representative

3 days ago


Valley Stream, New York, United States 24 Hour Fitness Full time

Sales & Service Overview

As a member of the Club Operations team, you will serve the needs of members and guests to create a welcoming, informative, and enjoyable experience. This role plays a critical part in upholding the 24 Hour Fitness Service Commitments, starting with a Clean, Friendly, Well-Maintained gym.

You will regularly interact with guests inquiring about memberships and through consultative and engaging conversation, help inspire guests to take the right next steps in pursuing their fitness goals. In addition, you maintain relationships with existing members, greeting them during check-in, resolving concerns that may arise, and contributing to a best-in-class member-centric environment.

Key Responsibilities

  • Uphold Service Commitments and drive member satisfaction by ensuring members receive a friendly greeting/check-in and prompt attention to their needs.
  • Maintain name relationships with members and serve as a resource for their questions or concerns.
  • Resolving member concerns as they arise and when needed, escalating through the proper management channels.
  • Be present on the club floor and locker rooms, helping keep a clean and safe environment.
  • Regularly conduct team cleans and identify equipment and/or amenities in need of service.

Additional Duties

  • Generate quality guest visits and assist enrollment as needed through helping guests become comfortable in the club, offering tours, discussing amenities and answering membership questions.
  • Inspire guests to achieve their personal fitness goals, presenting 24 Hour Fitness in a way that best connects with guests.
  • Remove barriers and misconceptions on both free and fee-based Fitness services (Personal Training, Group Exercise, 24GO Digital).
  • Ensure new members are set up for success by meeting with a Personal Trainer.

About You

  • Must have 6-12 months experience in customer service function.
  • Prior overnight shift experience preferred.
  • Experience operating multiple phone lines preferred.
  • Basic computer skills.

What We Offer

  • Average salary: $16.00 per hour.
  • Free Club Membership.
  • Employee Assistance Program (EAP).
  • Basic Group Life and AD&D Insurance ($10,000).
  • 401k Savings and Investment Plan.


  • Valley Stream, New York, United States 24 Hour Fitness Full time

    Job Title: Fitness Sales SpecialistAre you passionate about fitness and helping others achieve their goals? Do you enjoy working with people and creating a positive experience for our members?About the Role:We are seeking a motivated and enthusiastic Fitness Sales Specialist to join our team at 24 Hour Fitness. As a Fitness Sales Specialist, you will be...


  • Valley Stream, New York, United States 24 Hour Fitness Full time

    Job Summary:">The Sales & Service Overnight (SSO) is a critical role within the Club Operations team, responsible for delivering exceptional member experiences and driving sales growth.">Key Responsibilities:">">Uphold Service Commitments and drive member satisfaction by ensuring friendly greetings, prompt attention to needs, and resolving concerns...


  • Valley Stream, New York, United States 24 Hour Fitness Full time

    **Role Overview**We are seeking a results-driven and customer-centric individual to join our team as a Personalized Service Representative at 24 Hour Fitness. In this role, you will play a crucial part in delivering exceptional member experiences, driving sales growth, and contributing to a positive and inclusive club environment.**Key Accountabilities**•...


  • Valley Stream, New York, United States 24 Hour Fitness Full time

    Join Our Team: Sales and Service Overnight RepresentativeAs a Sales and Service Overnight representative at 24 Hour Fitness, you will play a vital role in creating a warm and welcoming atmosphere for our members and guests at all hours.Your Key Responsibilities Will Include:Providing exceptional customer service, ensuring members receive a friendly greeting...


  • Valley Stream, New York, United States 24 Hour Fitness Full time

    Job Summary:The Sales and Service Overnight (SSO) is a crucial member of the Club Operations team, dedicated to delivering exceptional customer experiences and ensuring a welcoming atmosphere for members and guests at all hours.Main Responsibilities:Uphold Service Commitments and drive member satisfaction by providing friendly greetings, prompt attention to...


  • Valley Stream, New York, United States 24 Hour Fitness Full time

    Are you passionate about delivering exceptional customer experiences? As a Fitness Experience Associate at 24 Hour Fitness, you'll be responsible for creating a welcoming and informative environment for our guests. Your primary goal will be to inspire them to take the right next steps in pursuing their fitness goals.The ideal candidate should have excellent...


  • Valley Stream, New York, United States 24 Hour Fitness Full time

    Job Title: Sales and Service Development ExpertWe're seeking a highly motivated and results-driven Sales and Service Development Expert to join our team at 24 Hour Fitness. As a Sales and Service Development Expert, you will be responsible for driving sales growth and developing a positive member experience.About the Role:* Develop and implement sales...


  • Valley Stream, New York, United States 24 Hour Fitness Full time

    Sales & Service OverviewWe're looking for a talented Sales and Service Team Member to join our team at 24 Hour Fitness! As a member of the Club Operations team, you will serve the needs of members and guests to create a welcoming, informative, and enjoyable experience.This role plays a critical part in upholding the 24 Hour Fitness Service Commitments,...


  • Valley Stream, New York, United States Old Navy Full time

    Old Navy is seeking a dynamic individual to join our sales team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and driving sales growth by implementing company processes & procedures; creating memorable shopping experiences for customers; performing other...


  • Valley Stream, New York, United States 24 Hour Fitness Full time

    As a Customer Service and Sales Professional at 24 Hour Fitness, your primary responsibility will be to deliver an exceptional customer experience to all guests and members. You'll need to ensure they have a welcoming and enjoyable experience when visiting our facilities. To achieve this, you'll be required to develop strong relationships with customers,...


  • Valley Stream, New York, United States IGH Holding Inc Full time

    About the JobJob Title: Logistics Sales RepresentativeEstimated Salary Range: $50,000 - $80,000 per yearThis is an exciting opportunity to grow your career in the logistics industry with our reputable company, IGH Holding Inc. You will be responsible for selling our total logistics solutions to new and existing clients, including air and ocean freight,...


  • Valley Stream, New York, United States 24 Hour Fitness Full time

    Sales & Service OverviewWe're seeking an experienced Sales and Service Team Member to join our team at 24 Hour Fitness! As a member of the Club Operations team, you will serve the needs of members and guests to create a welcoming, informative, and enjoyable experience.This role plays a critical part in upholding the 24 Hour Fitness Service Commitments,...


  • Valley Stream, New York, United States CLIQUE WEAR INC Full time

    We are seeking a Sales and Revenue Representative to drive company revenue. Key Responsibilities:Presentation and sales of company products and servicesContacting potential customers to establish business relationshipsAchieving agreed upon sales targets within specified deadlinesResolving customer inquiries and complaints in a timely mannerSetting follow-up...


  • Valley Stream, New York, United States Walmart Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Walmart. As a key member of our sales floor, you will be responsible for ensuring customer satisfaction and providing exceptional service.Key Responsibilities:Review customer orders, locate and select merchandise on the sales...


  • Valley Stream, New York, United States No Shorts Electric Inc Full time

    We are seeking a skilled and driven Solar Sales Representative to join our team at No Shorts Electric Inc. As a key member of our sales department, you will be responsible for generating solar sales leads, identifying potential customers, and developing personalized strategies for lead conversion.This is a 100% commission-based position with uncapped earning...


  • Valley Stream, New York, United States No Shorts Electric Inc Full time

    About UsNo Shorts Electric Inc is a 40+ year old family owned and operated company. We pride ourselves on delivering unparalleled service with a customer-centered approach to solar energy. Our goal is to provide an unparalleled solar experience to all our clients.We are seeking a highly motivated and goal-oriented Solar Customer Acquisition Specialist to...


  • Valley Stream, New York, United States Express Full time

    Are you looking for a rewarding retail career? We have an exciting opportunity as a Sales Associate at Express. As a member of our team, you will be responsible for delivering exceptional in-store shopping experiences to our customers. Your duties will include:Key ResponsibilitiesProviding excellent customer service and assistance with finding the perfect...


  • Valley Stream, New York, United States Express Full time

    Key ResponsibilitiesWe are looking for an experienced Sales Associate who can maintain a clean and organized sales floor, checkout, fitting room, and stock room. The successful candidate will also be responsible for processing transactions quickly and accurately, resolving customer service-related issues, and assisting with additional tasks such as stocking...


  • Valley Stream, New York, United States Spring Systems Full time

    About the RoleWe're seeking a highly motivated Senior Account Executive to join our sales team. As a key representative of our company, you'll be responsible for selling our SaaS solutions to senior executives at major retailers. With your extensive knowledge of SaaS technology and proven sales skills, you'll be able to drive executive-level presentations...


  • Valley Stream, New York, United States 24 Hour Fitness Full time

    About the Role:We are seeking a highly skilled and enthusiastic Sales and Service Overnight representative to join our team at 24 Hour Fitness.Your Key Responsibilities Will Include:Fostering strong relationships with existing members, greeting them during check-in, and addressing their concerns promptly.Ensuring new members are set up for success by meeting...