Housing Stability Coordinator
1 week ago
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
BASIC PURPOSE
The Housing Stability Coordinator role is designed to support individuals and families in maintaining their housing and preventing homelessness through comprehensive case management, direct financial support, and effective service coordination.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Conduct assessments and determine eligibility for Housing Stability Services.
- Manage ongoing cases receiving Housing Stability support.
- Facilitate case management and coordinate services effectively.
- Perform home visits in accordance with personalized housing plans.
- Provide direct financial assistance as necessary.
- Educate clients on tenant responsibilities, rights, and obligations.
- Act as a liaison between tenants and landlords to resolve issues or disputes.
- Engage in weekly case review meetings.
- Participate in training sessions and program development as required.
- Maintain accurate records of participant information in various management systems and generate reports as needed.
- Ensure confidentiality of participant information in compliance with HIPAA standards.
- Keep a well-organized filing system for all documentation.
- Ensure intake processes align with harm reduction and housing-first principles.
- Regularly check and respond to communication in a timely manner.
- Adhere to confidentiality protocols.
- Perform other related duties as assigned.
- Proficient in spoken and written English at a professional level.
- High level of confidentiality and discretion.
- Ability to support and promote The Salvation Army's mission.
- Preferred minimum of two (2) years of experience in social services or a related field.
- Competent in computer applications, particularly in a Windows environment (Microsoft Office, Publisher, Excel, and Outlook).
- Strong communication skills, both written and verbal.
- Professional telephone etiquette and demeanor.
- Exceptional organizational skills.
- Strong time management skills and ability to manage multiple tasks effectively.
- High school diploma required.
- Must hold a valid California Class C Driver License and be able to operate a Salvation Army vehicle.
- Must be at least 21 years of age.
- Authorize The Salvation Army to enroll in the CA DMV Pull Notice Program.
- Complete training for operating Salvation Army vehicles.
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
- Ability to grasp, push, and/or pull objects.
- Ability to reach overhead.
- Ability to operate a telephone.
- Ability to lift up to 25-40 lbs.
- Ability to operate a computer.
- Ability to process written, visual, and/or verbal information.
- Ability to use basic office equipment and tools such as PC, Fax Machine, Telephone, Calculator, Copier, and Printer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
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