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Housing Stability Coordinator
2 months ago
The Salvation Army is a global organization that is an evangelical segment of the universal Christian Church. Its teachings are rooted in the Bible, and its mission is driven by a profound love for God. The organization aims to spread the gospel of Jesus Christ while addressing human needs in His name without discrimination.
PRIMARY OBJECTIVE
The role of the Housing Stability Coordinator is to support individuals and families in maintaining their housing and preventing homelessness through comprehensive case management, direct financial support, and effective service coordination.
KEY RESPONSIBILITIES
- Conduct assessments and determine eligibility for Housing Stability Services.
- Oversee cases currently enrolled in Housing Stability Programs.
- Facilitate case management and coordinate necessary services.
- Perform home visits in accordance with personalized housing plans.
- Provide direct financial assistance as required.
- Educate clients on tenant rights, responsibilities, and roles.
- Act as a liaison between tenants and landlords to resolve conflicts.
- Engage in weekly case review meetings.
- Participate in training sessions and workshops as assigned.
- Maintain accurate records of participant information in various management systems and generate reports as needed.
- Safeguard and manage confidential information in compliance with HIPAA standards.
- Keep a meticulous and organized filing system.
- Ensure that intake processes align with harm reduction and housing-first principles.
- Regularly check and respond to electronic communications.
- Uphold confidentiality standards at all times.
- Perform additional duties as assigned.
- Proficient in spoken and written English at a professional level.
- Strong commitment to confidentiality.
- Able to support and advocate for The Salvation Army's mission.
- Preferred experience of at least two (2) years in social services or related fields.
- Competent in computer applications, particularly in a Windows environment (Microsoft Office, Publisher, Excel, and Outlook).
- Exceptional communication skills, both written and verbal.
- Professional telephone etiquette and demeanor.
- Outstanding organizational abilities.
- Strong time management skills and capacity to handle multiple responsibilities.
- High school diploma or equivalent.
- Valid California Class C Driver License, with the ability to operate a Salvation Army vehicle.
- Must be at least 21 years of age.
- Consent to enroll in the CA DMV Pull Notice Program.
- Complete required vehicle operation training provided by The Salvation Army.
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
- Capability to grasp, push, and pull objects.
- Ability to reach overhead.
- Proficient in operating a telephone.
- Capacity to lift objects weighing up to 25-40 lbs.
- Ability to use a computer effectively.
- Ability to process written, visual, and verbal information.
- Proficient in using basic office equipment such as PCs, fax machines, telephones, calculators, copiers, and printers.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.