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Housing Stability Advocate
2 months ago
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
BASIC PURPOSE
The role of the Housing Stability Advocate is to support individuals and families in maintaining their housing and preventing homelessness through comprehensive case management, direct financial support, and coordination of services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Conduct assessments and determine eligibility for Housing Stability Services.
- Manage ongoing cases receiving Housing Stability Services.
- Provide case management and facilitate service coordination.
- Perform home visits in accordance with personalized housing plans.
- Disburse direct financial assistance as required.
- Educate clients on tenant responsibilities, rights, and obligations.
- Act as a liaison between tenants and landlords to resolve conflicts.
- Engage in weekly case review meetings.
- Participate in training sessions and program development as required.
- Maintain accurate participant records in various data management systems and generate reports as needed.
- Ensure confidentiality of information in compliance with HIPAA standards.
- Keep a well-organized and detailed filing system.
- Implement intake procedures that prioritize harm reduction and housing-first principles.
- Regularly check and respond to electronic communications.
- Adhere to confidentiality protocols.
- Perform additional duties as assigned.
KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
- Proficient in written and spoken English at a professional level.
- High level of confidentiality and integrity.
- Commitment to promoting The Salvation Army's mission.
- Preferred minimum of two (2) years of experience in social services or related fields.
- Competent in using computer applications, including Microsoft Office Suite.
- Exceptional communication skills, both verbal and written.
- Professional telephone etiquette and demeanor.
- Strong organizational capabilities.
- Ability to manage time effectively and handle multiple responsibilities.
CERTIFICATES, LICENSES, REGISTRATIONS
- High school diploma or equivalent.
- Valid California Class C Driver License and capability to operate a Salvation Army vehicle.
- Must be at least 21 years of age.
- Authorize The Salvation Army to enroll in the CA DMV Pull Notice Program.
- Complete vehicle operation training as mandated by The Salvation Army.
PHYSICAL REQUIREMENTS:
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
- Ability to grasp, push, and/or pull objects.
- Ability to reach overhead.
- Ability to operate a telephone.
- Ability to lift up to 25-40 lbs.
- Ability to operate a computer.
- Ability to process written, visual, and/or verbal information.
- Ability to use basic office equipment such as PC, fax machine, telephone, calculator, copier, and printer.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.