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Field Service Operations Manager

2 months ago

Richardson, Texas, United States APPLIED MATERIALS Full time
Job Summary

We are seeking a highly skilled Field Service Operations Manager to join our team at Applied Materials. As a key member of our organization, you will be responsible for leading our field service operations and ensuring the delivery of high-quality services to our customers.

Key Responsibilities
  • Financial Planning and Management
    • Develop and manage financial plans and budgets for field service operations
    • Monitor and analyze financial performance to identify areas for improvement
  • Service Delivery
    • Oversee the delivery of field service operations to ensure high-quality services are provided to customers
    • Develop and implement processes to improve service delivery and customer satisfaction
  • Team Management
    • Lead and manage a team of field service engineers and technicians
    • Develop and implement training programs to enhance team skills and knowledge
  • Communication and Collaboration
    • Communicate effectively with customers, stakeholders, and internal teams to ensure seamless service delivery
    • Collaborate with cross-functional teams to identify and implement process improvements
Requirements
  • Education
    • Bachelor's degree in a relevant field, such as business administration, engineering, or a related field
  • Experience
    • 10 years of experience in field service operations, management, or a related field
  • Skills
    • Strong leadership and management skills
    • Excellent communication and interpersonal skills
    • Ability to analyze financial data and develop business plans
    • Experience with process improvement and change management
What We Offer
  • Competitive Salary and Benefits
    • Salary range: $92,000 - $126,500 per year
    • Comprehensive benefits package, including medical, dental, and vision insurance
  • Opportunities for Professional Growth and Development
    • Training and development programs to enhance skills and knowledge
    • Opportunities for career advancement and professional growth