Senior Field Service Manager

4 days ago


Richardson, Texas, United States APPLIED MATERIALS Full time
Job Summary

We are seeking a highly skilled and experienced Senior Field Service Manager to join our team at Applied Materials. As a key member of our operations team, you will be responsible for leading a team of customer engineers and ensuring the delivery of exceptional service to our customers.

Key Responsibilities
  • Develop and maintain strong relationships with customers and internal stakeholders
  • Lead and manage a team of customer engineers to ensure delivery of high-quality service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and analyze key performance indicators to drive business growth and improvement
  • Collaborate with cross-functional teams to ensure seamless execution of customer projects
Requirements
  • Bachelor's degree in a related field
  • 4-7 years of experience in a leadership role, preferably in a field service or customer-facing environment
  • Proven track record of delivering exceptional customer service and driving business growth
  • Strong leadership and communication skills
  • Ability to analyze complex data and make informed decisions
What We Offer
  • A competitive salary range of $92,000 - $126,500
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A 401(k) plan with company match
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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