Service Team Manager
4 days ago
About the Role:
Gulfstream Aerospace Corporation is seeking a highly skilled Service Team Manager to join our team. As a Service Team Manager, you will play a critical role in ensuring the safety and quality of our aircraft maintenance services.
Key Responsibilities:
- Leadership and Team Management: Manage and mentor subordinate personnel, establish employee development and training plans, communicate performance expectations, and conduct performance appraisals.
- Safety and Quality: Supervise a continuous safety/security program, including operation of support equipment, aircraft systems, 6S, general housekeeping, and lean manufacturing principles.
- Culture and Brand: Establish a safety and quality culture that represents the Gulfstream brand.
- Collaboration and Communication: Manage and help facilitate the efforts of Engineering, Avionics, Inspection, Interior, Electrical, Product Support, and Materials to meet aircraft schedule.
- Regulatory Compliance: Ensure that work is performed in accordance with the Repair Station Manual, Corporate policies, Site Operating Procedures, FARs, and all other regulatory mandates.
- Customer Service: Work with the Service Center Coordinator to communicate updates and project plans with the customer and ensure all their concerns are addressed.
- Financial Management: Monitor and control costs, expenses, and other resources to ensure financial performance.
Requirements:
- Education: Bachelor's Degree in aviation maintenance or related field required or equivalent combination of education and training.
- Experience: 7 years aviation experience, including 3 years of in-service maintenance experience on large or mid-size cabin aircraft.
- Leadership and Management: 5 years supervisory experience and may include 2 years of project management experience.
- Licenses and Certifications: A&P (FAA Airframe and Powerplant) license preferred.
- Skills: Strong leadership, communication, and project management skills.
- Software Proficiency: Proficiency in MS Word and Excel required; proficiency in MS Project preferred.
About General Dynamics:
General Dynamics is a leading manufacturer of business jet aircraft, known for its commitment to quality, safety, and innovation. As a Service Team Manager, you will be part of a team that shares these values and is dedicated to delivering exceptional results.
Equal Opportunity Employer:
General Dynamics is an equal opportunity employer and welcomes applications from diverse candidates.
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