Service Team Manager

4 days ago


Van Nuys, California, United States General Dynamics Full time

About the Role:

Gulfstream Aerospace Corporation is seeking a highly skilled Service Team Manager to join our team. As a Service Team Manager, you will play a critical role in ensuring the safety and quality of our aircraft maintenance services.

Key Responsibilities:

  • Leadership and Team Management: Manage and mentor subordinate personnel, establish employee development and training plans, communicate performance expectations, and conduct performance appraisals.
  • Safety and Quality: Supervise a continuous safety/security program, including operation of support equipment, aircraft systems, 6S, general housekeeping, and lean manufacturing principles.
  • Culture and Brand: Establish a safety and quality culture that represents the Gulfstream brand.
  • Collaboration and Communication: Manage and help facilitate the efforts of Engineering, Avionics, Inspection, Interior, Electrical, Product Support, and Materials to meet aircraft schedule.
  • Regulatory Compliance: Ensure that work is performed in accordance with the Repair Station Manual, Corporate policies, Site Operating Procedures, FARs, and all other regulatory mandates.
  • Customer Service: Work with the Service Center Coordinator to communicate updates and project plans with the customer and ensure all their concerns are addressed.
  • Financial Management: Monitor and control costs, expenses, and other resources to ensure financial performance.

Requirements:

  • Education: Bachelor's Degree in aviation maintenance or related field required or equivalent combination of education and training.
  • Experience: 7 years aviation experience, including 3 years of in-service maintenance experience on large or mid-size cabin aircraft.
  • Leadership and Management: 5 years supervisory experience and may include 2 years of project management experience.
  • Licenses and Certifications: A&P (FAA Airframe and Powerplant) license preferred.
  • Skills: Strong leadership, communication, and project management skills.
  • Software Proficiency: Proficiency in MS Word and Excel required; proficiency in MS Project preferred.

About General Dynamics:

General Dynamics is a leading manufacturer of business jet aircraft, known for its commitment to quality, safety, and innovation. As a Service Team Manager, you will be part of a team that shares these values and is dedicated to delivering exceptional results.

Equal Opportunity Employer:

General Dynamics is an equal opportunity employer and welcomes applications from diverse candidates.


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