Mortgage Sales Support Specialist

1 week ago


Tulsa, Oklahoma, United States BOK Financial Full time

Position Overview

The Mortgage Sales Support Specialist plays a crucial role in assisting Loan Officers in enhancing customer relationships and driving business growth. This position is ideal for individuals who are detail-oriented and possess a strong marketing acumen.

Key Responsibilities
  • Facilitate effective communication with clients and internal teams, ensuring all parties are informed throughout the loan process.
  • Act as a secondary point of contact for clients, addressing inquiries and concerns in the absence of the Loan Officer.
  • Manage loan input, documentation requests, and reconciliation tasks prior to submission for underwriting.
  • Utilize various systems to maintain organized and structured access to information.
  • Employ marketing strategies to assist Loan Officers in expanding their client base and strengthening business relationships.
Team Environment

Our team fosters a collaborative and supportive atmosphere where everyone contributes to achieving shared goals. We believe in uplifting one another and creating a space for innovation and problem-solving.

Qualifications

The ideal candidate will have:

  • An Associate's Degree or equivalent experience in a general office setting.
  • Proficient knowledge of file management, grammar, and professional communication standards.
  • Strong computer skills and familiarity with software applications.
  • Excellent interpersonal and communication abilities, both verbal and written.
  • The capability to manage multiple tasks efficiently and professionally.
  • NMLS certification is required.
Work Environment

This position is primarily office-based, with the requirement to lift up to 20 lbs.

BOK Financial Corporation Group is dedicated to fostering the professional growth of its employees through comprehensive training and development programs. We are committed to maintaining a diverse and inclusive workplace.



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