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Sales Assistance Specialist

2 months ago

Tulsa, Oklahoma, United States Brady Industries Full time
Job Overview

About Brady Industries

Brady Industries is a leading independent distributor in the janitorial supply and foodservice sector, dedicated to providing exceptional service to a diverse clientele across the United States. Our focus on solution-oriented selling, customer education, and product expertise sets us apart in key commercial markets such as hospitality, education, restaurants, and healthcare. Join our dynamic team and contribute to our mission of excellence.

Sales Assistance Specialist

This role is crucial to the success of our sales team at Brady Industries. Sales Assistance Specialists are tasked with delivering support to assigned Sales Representatives and their clientele. This involves ensuring the quality and reliability of product and service delivery by engaging with customers to understand their requirements. Responsibilities include providing product information, addressing service issues, and managing orders through various communication channels.

Key Qualifications:

  • High School Diploma is required; some college education is preferred.
  • 1-2 years of experience in a customer service setting; experience in a warehouse or distribution environment is advantageous.

Core Responsibilities:

  • Facilitate the sale of company products and services to existing and prospective clients through quotes, emails, and phone communications.
  • Handle customer service inquiries, process orders, and assist in resolving issues while managing multiple customer accounts.
  • Act as the primary contact for sales representatives, aiding in the management of open orders, sales returns, and customer purchase orders.
  • Assist in coordinating logistics for sales representatives, including scheduling customer appointments as necessary.
  • Identify sales opportunities through pricing adjustments and schedule demonstrations of new or improved product lines.
  • Follow up on leads and referrals generated from field activities as required.
  • Participate in sales meetings and training sessions to enhance product knowledge and align with company initiatives.
  • Collaborate with various departments to fulfill customer needs and effectively close sales.
  • Seek opportunities to promote deadstock to customers where feasible.
  • Engage in marketing activities such as seminars, trade shows, and telemarketing initiatives.

Employee Benefits:

  • Competitive salary
  • Comprehensive benefits package including medical, dental, vision, and disability insurance
  • 401k plan with company matching
  • Nine paid holidays annually
  • Paid time off

Brady Industries is an equal opportunity employer. We do not discriminate against qualified applicants based on race, color, sexual orientation, religion, ancestry, age, sex, marital status, national origin, disability, or veteran status. Candidates must successfully complete a pre-employment background check and drug screening.

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