Client Services Liaison

7 days ago


Houston, Texas, United States Patrick OConnor & Associates LP Full time

Job Summary:

We are seeking a highly skilled Client Services Concierge to join our team at Patrick OConnor & Associates LP. As a Client Services Concierge, you will be responsible for providing exceptional customer service and face-to-face interaction with clients at their property location.

Key Responsibilities:

  • Visit clients at their property location to build rapport and provide personalized service
  • Educate clients on property tax services and review property information
  • Utilize electronic handheld devices to capture property data and photos
  • Develop and implement strategies to increase client engagement and retention
  • Collaborate with other departments and management to ensure seamless client experience
  • Perform research and investigations to resolve client issues and concerns
  • Communicate effectively with clients and internal stakeholders to ensure timely and accurate information

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Proficiency in using electronic handheld devices and software applications
  • Ability to adapt to changing priorities and deadlines

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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