Loss Prevention Specialist

4 days ago


Scranton, Pennsylvania, United States DICK'S SPORTING GOODS INC Full time
Job Summary

We are seeking a highly skilled Loss Prevention Specialist to join our team at DICK'S SPORTING GOODS INC. As a Loss Prevention Specialist, you will play a critical role in mitigating and reducing losses through the deterrence of external theft and the execution of key operational programs.

Key Responsibilities
  • Internal and External Theft Deterrence and Awareness
    • Support and promote company values related to customer engagement.
    • Detection, investigation, and documentation of Organized Retail Crime, and other violations of law and/or company policy.
    • Proactively monitors controls and conducts local surveillance to identify possible dishonest activity.
    • Routinely walks stockrooms and employee only areas to ensure store is in compliance with stockroom standards.
    • Completes detailed and accurate incident reports for all recoveries, shoplifting events, and grab & go activity.
    • Effectively network with retail and government resources to identify, investigate, and address organized retail crime activities.
    • Requires 100% ability to walk sales floor, stockrooms, and office areas during duration of shift.
    • Ability to deescalate incidents involving confrontation by customers exhibiting concerning behavior.
  • Inventory Movement Validation
    • Trains all store associates and managers on Company Loss Prevention and Core Operational programs to ensure compliance.
    • Conducts regular review of operational processes for compliance - Inventory movement, cash office procedures, and Known Loss Reporting.
    • Develops tactics for improvement, as necessary.
    • Trains and validates process execution related to inventory movement functions.
  • Physical Security and Safety
    • In partnership with LP Director-Specialty, assists with conducting store Loss Prevention assessments to ensure compliance with company processes and legal requirements.
    • Ensures compliance with physical building security to include key control, monthly alarm tests, alarm call response, and store alarm call list maintenance.
    • Ensures the safety and security of associates, customers, and property per local regulations.
    • Conducts MES sweeps, Fitting Room checks, and safety certifications as the needs of the business dictate.
    • Responsible for completing or assisting with all store and department-specific safety certifications in a timely manner.
    Leadership Competencies
    • Ensures Accountability
    • Customer-Focus
    • Collaborative
    • Instills Trust
    • Decision-Quality/Decision-Making Abilities
    • Action-Oriented
    • Engagement Driver
    • Talent Developer
    • Effective Team Building Skills
    • Plans & Aligns
    Qualifications
    • Prior LP or educational experience in Loss Prevention preferred.


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