Client Support Specialist II

7 days ago


Indianapolis, Indiana, United States First Commonwealth Bank Full time
Job Summary

We are seeking a highly skilled Treasury Management Client Support Specialist II to join our team at First Commonwealth Bank. As a key member of our Treasury Management team, you will be responsible for providing exceptional client support and service to our Treasury Management clients.

Key Responsibilities
  • Client Onboarding and Maintenance
    • Perform onboarding and maintenance of Treasury Management products and services, including Business Online Banking, TM Online, ACH Origination, Wires, Positive Pay, Lockbox, Cash Vault, Remote Deposit Capture, BAI, EDI, Sweeps, and CDARS.
  • Account Analysis Pricing
    • Implement Account Analysis pricing as instructed by TMO and/or TM Service Specialist (TMSS).
  • Client Training
    • Conduct client training for Treasury Management products and services.
  • Client Support
    • Handle incoming service calls from Treasury Management clients, including TM Platform access issues and inquiries, troubleshooting, password resets, existing deposit and loan account inquiries, and account inquiries.
    • Complete client follow-up resulting from inbound calls, including account maintenance requests, records research, appropriate mailings, outbound calls to other departments, and calls back to clients.
    • Make outbound client service and support calls.
    • Work with Treasury Management vendors to troubleshoot issues.
    • Execute trades for Mutual Fund Sweep product.
    • Test and validate file formats and layouts to ensure system compatibility.
    • Initiate and actively participate in client conversations to identify and appropriately address client needs.
    • Identify additional customer needs through interaction and send follow-up to Treasury Management Sales.
    • Perform and document User Acceptance Testing on TM products.
    • Aid in the development, implementation, maintenance, and enforcement of procedures.
  • Requirements
    • High school diploma or equivalent required. Three (3) years of experience in Treasury Management, Accounting, or related field is preferred.
    • Above average analytical ability.
    • Proficient reading, writing, and grammar skills; proficient analytical and mathematical skills; proficient communicative and interpersonal relations skills.
    • May be eligible for Telecommuting.


  • Indianapolis, Indiana, United States First Commonwealth Bank Full time

    Job SummaryWe are seeking a highly skilled Treasury Management Client Support Specialist II to join our team at First Commonwealth Bank. As a key member of our Treasury Management team, you will be responsible for providing exceptional client support and services to our Treasury Management clients.Key ResponsibilitiesClient Onboarding and MaintenancePerform...


  • Indianapolis, Indiana, United States The Omni Family of Services Full time

    Position OverviewPosition Title: Client Support Specialist I FISBecome a Part of the Omni FamilyAre you interested in joining a team that enhances lives, empowers individuals, and fortifies communities?If you aspire to be a leader and a catalyst for change, your search ends here.Omni is in search of a trauma-informed, quality-focused professional to become a...


  • Indianapolis, Indiana, United States BCForward Full time

    Job OverviewPosition: Client Support SpecialistContract Duration: 08 MonthsWork Arrangement: Fully RemoteWorking Hours: 40 Hours per WeekRole Summary:The Client Support Specialist is responsible for fostering a professional rapport with clients, primarily focusing on conducting comprehensive health assessments.Key Responsibilities:Engage with the Integrated...


  • Indianapolis, Indiana, United States J&G Advance, dba A-1 Cash Advance Full time

    Job OverviewWe are looking for a Client Support Specialist to assist our customers in securing small loans to meet their immediate financial requirements.Key Responsibilities:Address customer inquiries effectivelyProvide detailed information regarding our offeringsDiagnose and resolve product-related issuesMaintain and update customer records following...


  • Indianapolis, Indiana, United States First Commonwealth Bank Full time

    Position OverviewThe Treasury Management Client Support Specialist II is responsible for addressing incoming service inquiries from Treasury Management clients and prospective clients regarding their accounts and services. This role involves follow-up actions stemming from client interactions, including account management, research, and responding to...


  • Indianapolis, Indiana, United States MTP Client Full time

    Job OverviewThis position requires onsite presence with no options for remote work.Position Summary:This role involves direct interaction with clients as part of a dedicated Support Team, focusing on Tier 2 and Tier 3 desktop and IT system deployment and assistance.Ideal candidates will possess a strong commitment to surpassing client expectations, excellent...


  • Indianapolis, Indiana, United States Ethan Crossing of Indianapolis Full time

    About Ethan Crossing of IndianapolisEthan Crossing of Indianapolis is a leading provider of substance use disorder treatment services, dedicated to delivering holistic care to individuals in need of behavioral health services.Job SummaryWe are seeking a highly motivated and compassionate Peer Support Specialist to join our team. As a Peer Support Specialist,...


  • Indianapolis, Indiana, United States Elevance Health Full time

    Job Overview Position: Field Support Analyst II Work Arrangement: This role operates in a hybrid model, combining remote work with in-office responsibilities. Elevance Health is a leading health organization committed to enhancing lives and communities. We manage government contracts for Medicare and collaborate with the Centers for Medicare and...


  • Indianapolis, Indiana, United States First Commonwealth Bank Full time

    Position OverviewThe Treasury Management Client Support Specialist plays a crucial role in assisting clients with their inquiries related to Treasury Management services. This position involves handling incoming service calls from existing and prospective clients, addressing questions about their accounts and services, and ensuring follow-up on client...

  • Travel Nurse RN

    2 weeks ago


    Indianapolis, Indiana, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Wound Care SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - Wound Care Specialist to join their team for a travel nursing assignment.About the JobThis is a 13-week travel nursing assignment with a 40-hour workweek. The ideal candidate will have 1 year of experience working as a full-time Registered Nurse...


  • Indianapolis, Indiana, United States HealthEcareers - Client Full time

    Job SummaryHealthEcareers - Client is seeking a skilled Travel Nurse RN Labor and Delivery Specialist to join their team. As a Travel Nurse RN Labor and Delivery Specialist, you will be responsible for providing high-quality patient care in a Labor and Delivery setting.Key ResponsibilitiesProvide direct patient care to Labor and Delivery patients, including...


  • Indianapolis, Indiana, United States CHERISHING LIVES PERSONAL CARE SERV Full time

    Job OverviewPosition SummaryOversees the scheduling of staff to align with client requirements, ensuring adequate coverage during employee absences.Key ResponsibilitiesEngage with prospective clients and their families to discuss service options.Facilitate inquiries regarding services and conduct care assessments as necessary.Maintain continuous...


  • Indianapolis, Indiana, United States HealthEcareers - Client Full time

    Job SummaryHealthEcareers - Client is seeking a skilled Travel Nurse RN Oncology Specialist to join their team. As a Travel Nurse RN Oncology Specialist, you will be responsible for providing high-quality patient care in an oncology setting.Key ResponsibilitiesDeliver exceptional patient care and support to patients with various types of cancer.Collaborate...

  • Travel Nurse RN

    1 week ago


    Indianapolis, Indiana, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Telemetry SpecialistWe are seeking a skilled Travel Nurse RN - Telemetry Specialist to join our team at HealthEcareers - Client. As a Telemetry RN, you will be responsible for providing high-quality patient care in a fast-paced hospital setting.Job Summary:The Travel Nurse RN - Telemetry Specialist will be responsible...

  • Travel Nurse RN

    1 week ago


    Indianapolis, Indiana, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Telemetry SpecialistWe are seeking a skilled Travel Nurse RN - Telemetry Specialist to join our team at HealthEcareers - Client. As a Telemetry RN, you will be responsible for providing high-quality patient care in a fast-paced hospital setting.Job Summary:The Travel Nurse RN - Telemetry Specialist will be responsible...


  • Indianapolis, Indiana, United States FYZICAL Therapy and Balance Centers Full time

    Job OverviewIf you are enthusiastic about assisting others and thrive in a customer-focused environment, FYZICAL Therapy and Balance Centers has an exciting opportunity for a Customer Service Representative. This role is essential to our operations, ensuring a seamless experience for our clients.As the initial point of contact for our valued clients, your...


  • Indianapolis, Indiana, United States Charles Schwab Full time

    About the RoleWe are seeking a highly skilled and motivated Client Reporting Specialist to join our team at Charles Schwab. As a Client Reporting Specialist, you will play a critical role in providing exceptional client service and support to our clients.Key ResponsibilitiesProvide outstanding client service with a focus on resolving client issues and...


  • Indianapolis, Indiana, United States Elevance Health Full time

    Job Description Job Title: Field Support Analyst II Location : This position operates in a hybrid model, combining remote work with office responsibilities. Elevance Health is a distinguished member of the healthcare sector, focusing on enhancing the lives of individuals and communities through innovative health solutions. Our organization manages...


  • Indianapolis, Indiana, United States Elevance Health Full time

    Job Description Job Title: Field Support Analyst II Location : This position will operate in a hybrid model (remote and office) from our Elevance Health PulsePoint location. Elevance Health is a leading health organization committed to enhancing lives and communities. We are involved in managing government contracts for Medicare and collaborating...

  • Travel Nurse RN

    17 hours ago


    Indianapolis, Indiana, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - ICU SpecialistHealthEcareers - Client is seeking an experienced ICU Registered Nurse (RN) to join their team as a Travel Nurse RN - ICU Specialist. This is a fantastic opportunity for a skilled and compassionate nurse to provide high-quality patient care in a dynamic and challenging environment.About the JobJob Type: Travel...