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Client Support Specialist

2 months ago

Indianapolis, Indiana, United States CHERISHING LIVES PERSONAL CARE SERV Full time
Job Overview

Position Summary

  • Oversees the scheduling of staff to align with client requirements, ensuring adequate coverage during employee absences.

Key Responsibilities

  • Engage with prospective clients and their families to discuss service options.
  • Facilitate inquiries regarding services and conduct care assessments as necessary.
  • Maintain continuous communication with potential clients to address their needs.
  • Support marketing initiatives to promote services.

Qualifications

  • Prior experience as a Client Care Coordinator is advantageous.
  • Experience in caregiving is preferred.
  • Certification in CPR/First Aid is required.
  • Candidate must be at least 18 years old.
  • Successful completion of drug screening is mandatory.
  • A criminal background check will be conducted.
  • A High School Diploma or GED is necessary.
  • A valid Driver's License and insurance are required.
  • Reliable transportation is essential.
  • Must exhibit a professional and approachable demeanor.

Essential Skills

  • Strong administrative capabilities.
  • Exceptional verbal and written communication skills.
  • Active listening abilities.
  • Service-oriented mindset.
  • Proficient in customer service.
  • Critical thinking skills.