Customer Service and Shipping Specialist

3 days ago


Miami, Florida, United States The UPS Store #62907560 Full time

We are looking for a skilled Customer Service and Shipping Specialist to join our team at The UPS Store #6290/7560. As a key member of our team, you will be responsible for providing exceptional customer service and support while promoting products and services.

Job Overview

As a Customer Service and Shipping Specialist, you will be working in a fast-paced retail environment, interacting with customers, and ensuring they have a positive experience. You will also be responsible for packing contents for shipping, receiving, sorting, and placing mail in mailboxes accurately.

Responsibilities:

  • Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
  • Deliver exceptional customer service through customer engagement and quality product delivery.
  • Operate all software packages, including manifesting software and generating labels.

Requirements:

  • 2 years of customer service and sales experience in a retail environment.
  • Point of Sale (POS) and computer experience are highly desirable.
  • Ability to stand for extended periods of time.


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