Customer Service Specialist

6 days ago


Miami, Florida, United States Insurance Litigation Group PA Full time
About Us: Insurance Litigation Group PA is a leading firm specializing in property damage claims. We are committed to providing exceptional service to our clients and are seeking a talented Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for handling client inquiries, resolving issues, and providing excellent customer service.

Key Responsibilities:
  • Make outbound calls to potential clients
  • Answer inbound calls and webchats
  • Document client information in our case management system
  • Provide Claim Specialists and Loss Consultants with required information

Requirements:
  • 2+ years of experience in a CALL CENTER environment
  • Strong sales experience and persuasion skills
  • Excellent communication and customer service skills

Compensation: $25-$30 per hour, depending on experience

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