Customer Service Representative

4 weeks ago


Saint George, Utah, United States Apello Full time

At Apello, we provide a unique service for small to medium size businesses by answering incoming calls 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.

The businesses we serve cover many industries including:

  • Health Care,
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers,
  • Property Management,
  • Government Agencies,
  • and many others.

We use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING

Our company is small and flexible. Every employee is important and valued. Benefits include:

  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities (after 90 days)

Responsibilities:

  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner

Work Schedule:

Part Time

Swing

Specific Hours Required: 3-11 pm/Saturday or Sunday

Schedule Requirements:

Apello provides service 24/7, 365 days per year. Telephone Operators are required to work:

Weekends:

One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.

Holidays:

Apello provides service on ALL major holidays. Telephone Operators are required to work on some holidays.

Requirements:

  • Must speak fluent Spanish and English
  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions

Education/Experience:

  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students


  • Saint George, Utah, United States TDS TELECOM SERVICE, LLC Full time

    About the Role:TDS Telecom Service, LLC is seeking a highly motivated and customer-focused Customer Service Representative-Retail to join our team. In this role, you will be responsible for delivering exceptional customer service, meeting or exceeding monthly sales goals, and delighting and retaining existing customers.Key Responsibilities:Provide...


  • Saint George, Utah, United States Pilot Flying J Full time

    Pilot Flying J Job DescriptionAs a Customer Service Representative at Pilot Flying J, you will provide fast and friendly service to customers at the sales counter. Your responsibilities will include managing shelves and inventory, operating the cash registers, and maintaining the overall appearance and cleanliness of the store.Key Responsibilities:Provide...


  • Saint George, Utah, United States Kid to Kid Full time

    Customer Service RepresentativeWe're seeking a friendly and energetic Customer Service Representative to join our team at Kid to Kid. As a key member of our sales floor team, you'll be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Responsibilities:Provide excellent...


  • Saint George, Utah, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeAt Domino's Franchise, we are seeking a Customer Service Representative to join our team.Key Responsibilities:• Greet customers and take orders with a smile• Operate the cash register and collect payment from customers• Prepare and serve food and beverages according to Domino's Pizza guidelines• Maintain a...


  • Saint George, Utah, United States CNG Holdings, Inc Full time

    Job Title: Customer Service Representative Job Summary: As a key member of our team, the Customer Service Representative will play a vital role in delivering exceptional customer experiences and driving business growth. This role requires a strong customer service focus, excellent communication skills, and the ability to work in a fast-paced...


  • Saint George, Utah, United States Natural Grocers Full time

    Customer Service Representative at Natural GrocersAs a valued member of our Customer Care Crew, you will provide world-class customer service, perform cashiering duties, and support various departments. Key responsibilities include:Providing exceptional customer service to ensure a positive shopping experienceOperating a cash register and handling customer...


  • Saint George, Utah, United States Apello Full time

    At Apello, we're looking for a skilled Customer Service Representative to join our team of remote receptionists and dispatchers. As a key member of our live answering service, you'll be responsible for answering incoming calls for our business clients 24/7. Our clients cover a wide range of industries, including healthcare, HVAC, and more.As a Customer...


  • Saint George, Utah, United States Glass Doctor® Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Glass Doctor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Meet or exceed monthly sales goalsReceive...


  • Saint George, Utah, United States Food Lion Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.Key...


  • Saint George, Utah, United States Fabulous Freddy's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Fabulous Freddy's. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our products and services, and maintaining a clean and organized store environment.Key...


  • Saint George, Utah, United States R1 RCM Full time

    **Transform Patient Experiences and Financial Performance**R1 RCM Inc. is seeking a skilled Customer Service Representative to join our team. As a key member of our Patient Registration department, you will play a vital role in ensuring seamless patient experiences and efficient financial performance.**Key Responsibilities:**Collect and verify patient...


  • Saint George, Utah, United States Apello Full time

    Job Summary: We are seeking a skilled Customer Service Representative to join our team at Apello, a leading Live Answering Service. As a Remote Receptionist, you will be responsible for answering incoming calls, taking messages, and providing exceptional customer service to our clients. Key Responsibilities: Answer calls and take messages on a computer Use...


  • Saint George, Utah, United States Glass Doctor® Full time

    We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Glass Doctor®. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.ResponsibilitiesMeet or exceed monthly sales goalsProvide professional and courteous service to clients via phone...


  • Saint George, Utah, United States CNG Holdings, Inc Full time

    Job Title: Customer Service Representative Job Summary: As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring regulatory excellence. You will be responsible for serving and educating customers on our product portfolio, escalating issues to the store manager and corporate office when necessary, and...


  • Saint George, Utah, United States Food Lion Full time

    Job SummaryFood Lion is seeking a Customer Service Representative to provide fast, easy, flexible, and friendly service to our customers. The ideal candidate will be responsible for achieving Food Lion customer service standards, assisting the Customer Service Manager, and maintaining a neat and clean presentation of the front-end area.Key Responsibilities...


  • Saint George, Utah, United States Glass Doctor® Full time

    We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Glass Doctor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Meet or exceed monthly sales goalsReceive incoming calls in a professional and courteous...


  • Saint George, Utah, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide exceptional customer...


  • Saint George, Utah, United States Harts Services Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Harts Services. As a Sales Associate, you will be responsible for providing excellent customer service while accurately transacting sales of fuel and merchandise.Key ResponsibilitiesProvide top-quality customer service at all times.Adhere to daily operating...


  • Saint George, Utah, United States Apello Full time

    Join Apello, a leading Live Answering Service, and become a part of our team providing exceptional customer service to businesses across various industries.We are seeking a skilled Telephone Operator to work as a remote receptionist and dispatcher, answering incoming calls 24/7. As a key member of our team, you will be responsible for:Answering calls and...


  • Saint George, Utah, United States Apello Full time

    {"h1": "Job Description", "p": "At Apello, we provide a unique service for small to medium size businesses by answering incoming calls 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers. We serve a variety of industries, including healthcare, heating and...