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Customer Service Representative

1 month ago

Saint George, Utah, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
  • Drive sales growth by promoting products, services, and solutions to customers.
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Assist with inventory management, restocking shelves, and maintaining a clean and organized store environment.
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping experience.
  • Stay up-to-date on product knowledge, features, and benefits to provide expert advice to customers.
Requirements
  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, which may include evenings and weekends.
Preferred Qualifications
  • Valid, unrestricted Driver's License.
  • High School diploma or GED.
  • Previous experience working in a delivery, retail, or customer service position.
  • Previous work experience selling paint and paint-related products.
  • Ability to read, write, comprehend, and communicate in more than one language.

Why Join Our Team?

At Sherwin-Williams, we value our employees and offer a range of benefits, including competitive pay, comprehensive training, and opportunities for career advancement. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.