Customer Service Representative

3 weeks ago


Saint George, Utah, United States Glass Doctor® Full time

We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Glass Doctor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Meet or exceed monthly sales goals
  • Receive incoming calls in a professional and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Schedule job routes for technicians and measurements
  • Monitor and interact with customers on social media
  • Perform other duties as needed which may include cross-training in related positions

Requirements:

  • Prior experience in the auto and/or flat glass industry is a plus
  • Strong Computer skills are required with working knowledge of Microsoft Outlook, Excel, Word, and PowerPoint
  • Proficiency in navigating tablet-based technology
  • Excellent communication skills
  • Good organizational and time management skills
  • Professional appearance and personality
  • Bi-lingual is a plus but not a requirement
  • Able to maintain a friendly demeanor while efficiently multitasking

Benefits:

Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager, Brandi will follow up

Compensation:

$18.00 per hour

Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own.

Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.

Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location.

Neither Synergistic International LLC ("Franchisor") nor its affiliates have the power to:

(1) hire, fire or modify the employment condition of franchisee's employees;

(2) supervise and control franchisee's employee work schedule or conditions of employment;

(3) determine the rate and method of payment;

(4) accept, review or maintain franchisee employment records.

Synergistic International LLC is NOT the employer and/or joint employer for:

(i) any of the job opportunities listed on this website;

(ii) any of the independent franchisees;

(iii) any of the employees of the independent franchisees.



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