Customer Service Representative

4 weeks ago


Saint George, Utah, United States Apello Full time

Join Apello, a leading Live Answering Service, and become a part of our team providing exceptional customer service to businesses across various industries.

We are seeking a skilled Telephone Operator to work as a remote receptionist and dispatcher, answering incoming calls 24/7. As a key member of our team, you will be responsible for:

  • Answering calls and taking messages on a computer
  • Using Apello's software to determine what information to collect from callers
  • Relaying messages to clients via phone, text, or email
  • Providing excellent customer service and interacting with callers in a courteous and professional manner

Our ideal candidate will have:

  • Fluent Spanish and English language skills
  • Excellent typing skills (35+ WPM)
  • Good grammar and spelling skills
  • Excellent customer service skills
  • Patience and attention to detail

We offer a flexible schedule, with the requirement to work one weekend day per week (either Saturday or Sunday) and some holidays. Benefits include medical, dental, and vision insurance, life insurance, paid vacation, and remote work opportunities after 90 days.

Apply now to become a part of our dynamic team and contribute to providing exceptional customer service to our clients.



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