Customer Service Representative

4 weeks ago


Saint George, Utah, United States CNG Holdings, Inc Full time
Job Title: Customer Service Representative Job Summary: As a key member of our team, the Customer Service Representative will play a vital role in delivering exceptional customer experiences and driving business growth. This role requires a strong customer service focus, excellent communication skills, and the ability to work in a fast-paced environment. Key Responsibilities: * Provide exceptional customer service and support to customers through various channels, including phone, email, and in-person interactions * Serve as a brand ambassador, embodying the company's values and mission * Collaborate with the sales team to identify and pursue sales opportunities * Process customer transactions accurately and efficiently * Maintain a high level of product knowledge and stay up-to-date on company policies and procedures Requirements: * High school diploma or equivalent required; 1+ year of experience in customer service or a related field preferred * Strong customer service and communication skills * Ability to work in a team environment and adapt to changing priorities * Proficient in Microsoft Office programs * Ability to multitask and prioritize tasks effectively Physical Demands: * Call center/retail/office environment * Extensive cash handling * Extended phone usage * Long periods of standing * Extended viewing of computer screens and typing Travel / Attendance: * Must be able to travel to all stores within the assigned district with personal vehicle * May be asked to travel to neighboring districts * May require overnight travel Why Choose CNG Holdings, Inc.: CNG Holdings, Inc. is a respected leader in the financial services industry, committed to delivering innovative solutions that meet the unique needs of our customers. We strive to create a positive impact in the communities we serve and foster a culture of inclusivity, transparency, and accountability. Commitment to Diversity: We are committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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