Learning and Development Professional
4 days ago
Job Summary
The Learning and Talent Development Specialist plays a vital role in the Philadelphia Housing Authority by coordinating elements of the Authority-wide learning and development strategy. This position assists the Manager, Learning and Talent Development, in delivering talent management programs, coordinating training, and working with PHA leaders to build internal performance capacity.
Key Responsibilities
- Develop and implement various forms of onboarding, orientation, and skills training for employees and customers.
- Create and/or acquire training procedure manuals, guides, and course materials.
- Configure, administer, and maintain the Learning Management System (LMS) platform, including researching and resolving LMS issues.
- Develop unique training programs to fulfill workers' specific needs to maintain or improve job skills/performance.
- Evaluate, monitor, measure, and report learning and development activities to promote continuous improvement through assessments, surveys, and feedback.
- Track and report key metrics.
- Coordinate the Education Assistance Program.
- Organize training venues and logistics necessary to achieve efficient training attendance and delivery.
Requirements
A Bachelor's degree in a related field and a minimum of three years of talent management experience are required. Experience creating learning content, devising learning and development initiatives aligned to organizational objectives and priorities, and an equivalent combination of education and experience may also be considered.
About the Philadelphia Housing Authority
The Philadelphia Housing Authority is a municipal agency providing public housing services to over 76,000 residents in the city of Philadelphia, Pennsylvania. Financial support for Authority operations and capital needs comes primarily from rent payments and subsidies provided by the U.S. Department of Housing and Urban Development (HUD). PHA is one of a very select group of housing authorities across the nation that has attained Moving to Work (MTW) status, allowing for innovative housing and self-sufficiency strategies to benefit public housing residents and Housing Choice Voucher Program (HCVP) participants.
PHA is an equal opportunity employer and makes all employment decisions on the basis of individual qualifications without regard to race, creed, color, sex, sexual orientation, gender identity, pregnancy, national origin, ethnicity, or ancestry, religion, age, disability, citizenship, marital status, military or veteran status, genetic information, or any other protected characteristic.
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