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Learning and Development Professional

2 months ago

Philadelphia, Pennsylvania, United States Mental Health Partnerships Full time
Job Summary

Mental Health Partnerships (MHP) is seeking a highly skilled Learning and Development Specialist to join our team. As a key member of our organization, you will be responsible for delivering training programs, professional development activities, and performance solutions to our staff and external partners.

Key Responsibilities
  • Design and deliver training programs that meet the needs of our staff and external partners, using adult learning techniques and experiential methods.
  • Assess the learning styles of our learners and balance individual with collective learner needs.
  • Collaborate with co-facilitators to prepare and deliver training content, ensuring a high-quality learning experience.
  • Represent MHP at conferences, trainings, and seminars, promoting our training programs and services.
  • Provide education and support to stakeholders on topics such as peer support and recovery principles.
  • Participate in the ongoing recruitment of constituents to receive our training programs.
  • Support peer leadership development by providing support to stakeholder meetings as required by contract agreements.
  • Continuously evaluate and improve our training programs, providing feedback to inform instructional practices and updating content as needed.
  • Proctor course exams to ensure the validity of scoring and integrity of the testing process.
  • Monitor participant learning during training delivery and take action to improve individual and collective learner competence.
Requirements
  • Minimum of a Bachelor's Degree in Human Services, Education, or a related field, with three years of related experience, or an Associate's Degree and ten years of related experience.
  • Three or more years of experience as a classroom trainer, organizational facilitator, or instructional designer, including internships and volunteer work.
  • Experience developing and facilitating trainings in an adult learning setting.
  • Experience facilitating training virtually in a remote environment.
  • Comprehensive understanding of the Behavioral Health system in Pennsylvania, with experience in other states an asset.
  • Proficiency in computer skills, including desktop computing, email, time sheet management, electronic health records, internet research, and software applications relevant to the position.
  • Knowledge of Learning Management Systems (Canvas preferred) and virtual meeting platforms such as Google Meet and Zoom.
  • Strong skill sets in oral and written communication, interpersonal relationships, and teamwork, attention to detail, customer service, cultural competence, time management, autonomy, problem-solving, and organization.
  • Ability to modify interpersonal approach to fit the style/needs of others to build and enhance strong working relationships.
  • Ability to interact with others in a way that invites dialogue, mutual learning, and shared meaning.
  • Valid driver's license.
  • Certification as a Certified Peer Specialist and WRAP Facilitator in Pennsylvania are pluses, but not a requirement. Certification as a WRAP Facilitator is required within one year of hire.
Physical Demands

While performing the duties of this job, the employee is required to:

  • Sit at a desk with ergonomically appropriate equipment.
  • Stand for up to 8 hours per day, up to 5 days in a row.
  • Be available for overnight travel (in-state and nationally).
  • Lift up to 25 lbs.
  • Set up training rooms, including arranging tables, setting up AV equipment, and other training materials.
  • Ability to perform the essential job functions while meeting qualitative and/or quantitative productivity standards safely and successfully, with or without a reasonable accommodation.
  • Frequent talking and listening, with possible exposure to loud and/or vulgar language and hostile gestures.
  • Ability to maintain regular, punctual attendance and be available for flexible work schedules, including evenings and/or overtime as needed.
  • Some time spent in community settings, requiring travel within the community, which may not be handicap accessible.
  • Remain awake during entire shifts, including break times.
About MHP

Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships, and communities.

MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery, and Philadelphia counties in Pennsylvania, and select locations in the state of Delaware.