Learning and Development Manager

6 days ago

Philadelphia, Pennsylvania, United States City Year Full time
Job Title: Learning and Development Manager

City Year is seeking a highly skilled Learning and Development Manager to oversee the successful execution of the Student Success Coach (SSC) Learning and Development strategy. The ideal candidate will have 2+ years of project management and/or event planning experience, as well as 1+ year of leading, coaching, and/or training young adults ages 18-25.

Key Responsibilities:
  • Manage Learning and Development (L&D) Calendar Execution and Logistics - 45%
  • Oversee planning and logistics for learning sessions and special learning events, including Service-Learning Institute, a 3-week summer training series designed to launch the SSC service year introducing them to their service and experience with City Year
  • Collaborate with internal staff and external partners to deliver properly sequenced and reviewed training sessions
  • Secure internal or external training space
  • Ensure proper training space set-up and break-down
  • Ensure materials and supplies are in the right place at right time
  • Manage contract execution and payments; oversee use of department procurement card
  • Oversee learning and development logistics and yearlong scope and sequence for Senior and Second Year ACMs, two cohorts of ACMs returning for a second year of service
  • Identify, build, and maintain relationships with key stakeholders (e.g. trainers, venues) in the Philadelphia area who will support the L&D program and provide high quality learning opportunities to ACMs
  • Maintain the database of site learning information (e.g. trainers, venues, evaluations, best practices)
  • Support the overall execution of the site learning team strategy through additional activities as needed
  • Create and maintain systems to manage the Impact procurement cards, purchasing of event supplies, and contracts and invoices from partners
  • Oversee supply management and inventory
  • Support L&D and instruction yearlong budgeting process
Additional Responsibilities:
  • Lead Content Management, Communication, and L&D Compliance - 25%
  • Ensure learning content is posted and available to audiences; manage archived content
  • Manage permissions and updates of all posted learning content
  • Develop and implement a communication plan that aligns with the learning calendar and provides learning and development updates to the site
  • Oversee the process for completing L&D compliance trainings and certifications such as CPR, Mandated Reporting, Positive Workplace, Student Data Privacy, etc.
Requirements:
  • 2+ years project management and/or event planning experience
  • 1+ year leading, coaching, and/or training young adults ages 18-25
  • High school degree or GED required
  • Knowledge of large urban education systems serving predominantly Black students and communities, experience working in a school setting a plus
  • Efficient time management skills; ability to manage multiple highly detailed projects and tasks simultaneously and to think critically
  • Experience developing and executing professional development and engagement activities for young adults, volunteers, and/or peers
  • Strong ability/initiative to work independently and collaborate/communicate with folks with diverse needs, expectations, and perspectives, including those not in direct line of authority
  • Awareness of, commitment to, and experience with promising workplace practices grounded in diversity, belonging, inclusion, and equity (DBIE)
  • Ability to excel in an energetic, entrepreneurial, and rapidly-changing workplace
  • City Year and/or AmeriCorps experience, a plus but not required
Benefits:

Full time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs.

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