Digital Content Trainer

2 weeks ago

Beaverton, Oregon, United States Insight Global Full time

Job Summary:

We are seeking a highly skilled Digital Publishing Capabilities Trainer to join our team at Insight Global. As a Digital Publishing Capabilities Trainer, you will be responsible for implementing learning and development tactics that create a clear competitive advantage for the business. Your primary focus will be to build and deliver training programs to enable capabilities in key product areas where process or technology changes are in play.

Key Responsibilities:

  • Develop and deliver training programs to equip and empower worldwide tool users
  • Partner with cross-functional teams to develop consistent materials and to lead training sessions that will improve performance and effectiveness
  • Work to ensure training plans are adequate to equip and empower worldwide tool users
  • Assist in the creation, maintenance, and troubleshooting of the training program information and provide live training sessions as required
  • Work with Marketing, Product and Operational teams to ensure all technical aspects of the training environments are covered

Requirements:

  • 1-3 years of digital publishing, content/web authoring experience
  • Professional experience working with CMS (content management systems) or similar digital systems
  • Experience working in and developing training plans
  • Ability to translate technical information to non-technical users
  • High competency with PC, MS Office – Excel, Access, Word, PowerPoint, Project
  • Broad business exposure and direct experience in implementation of business change and process improvement initiatives
  • Excellent written and verbal communication skills - with ability to tailor messaging to different audiences
  • Strong analytical, investigative, interpersonal, written, and communicative skills
  • Ability to multi-task and work independently
  • Available to work flexible schedule when needed to accommodate remote training or meetings with global stakeholders

Preferred Experience:

  • Enterprise retail experience

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