Customer Service Representative

7 days ago


Kalamazoo, Michigan, United States AT&T Full time

Job Summary:

We are seeking a highly skilled and motivated Customer Service Representative to join our team at AT&T. As a Customer Service Representative, you will be responsible for connecting, repairing, and rearranging cable conductors, reviewing and analyzing prints, diagrams, or schematic drawings, and performing other technical tasks to ensure the highest level of customer satisfaction.

Key Responsibilities:

  • Connect, repair, and rearrange cable conductors
  • Review and analyze prints, diagrams, or schematic drawings
  • Splice and waterproof coverings
  • Repair and maintain outside plant facilities
  • May climb ladders and poles
  • Work outdoors in all kinds of weather

Requirements:

  • Valid state driver's license
  • Non-negligent driving record
  • Meet 300lbs weight limit due to safety restrictions
  • Ability to perceive differences in wire and cable colors
  • Ability to lift and move up to 100lbs
  • Qualify on pre-employment screening: Technical/Mechanical Test III (TMT III)

What We Offer:

  • Competitive salary
  • Company-provided vehicle and tools
  • Benefits, including medical, dental, paid vacation, and more

Equal Employment Opportunity:

AT&T is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment.



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