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Customer Service Representative

2 months ago

Kalamazoo, Michigan, United States Speedway Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and promoting our products and services.

Key Responsibilities
  • Customer Service: Meet and exceed customer expectations on every visit, ensuring a positive and memorable experience.
  • Store Maintenance: Maintain a clean, safe, and well-organized store environment, adhering to health and safety standards.
  • Food Preparation: Prepare and present food products to the highest standards, ensuring freshness and quality.
  • Cash Handling: Accurately handle cash transactions, manage fuel sales, and promote the Speedy Rewards loyalty program.
  • Multi-Tasking: Demonstrate the ability to multitask, perform repeated bending, standing, and reaching, and occasionally lift up to 50 pounds.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous retail or customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and 401(k) matching.
  • Training: Ongoing training and development opportunities to enhance your skills and knowledge.