Shelter Support Staff Member
4 days ago
Location: Jefferson Day Center, Seattle, WA
Job Type: Full-Time/Non-Exempt
Pay: $25.05/hour
Job Summary:The Salvation Army is seeking a compassionate and dedicated Shelter Support Staff to join our team at the Jefferson Day Center. As a key member of our residential program, you will play a vital role in providing support and services to individuals in need.
Responsibilities:- Respond to crisis and inquiry telephone calls, providing support, information, and referrals to other social services.
- Assist residents in maintaining a safe environment, ensuring compliance with rules and regulations.
- Conduct periodic walking inspections of the facility to identify and address hazards, inappropriate behavior, and needed repairs.
- Respond to emergency situations, making independent decisions within policy guidelines.
- Provide crisis intervention and security procedures as needed.
- Conduct client intakes and departure processes, adhering to department policy.
- Provide orientation, support, and supervision to new staff, volunteers, and residents.
- Work cooperatively with other Salvation Army staff and community agencies.
- Maintain case records and required forms and reports in a prescribed manner.
- Comply with Salvation Army procedural requirements, including those set forth in the Policy & Procedure Manual and Employee Handbook.
- High School Diploma or GED
- Minimum 6 months experience in public contact/customer service
- Experience in social service shelter/residential preferred
- WA Driver's License preferred
The Salvation Army offers a generous benefits package, including paid holidays, vacation time, sick time, and medical, vision, and dental insurance. We also offer a retirement plan, parental leave, and paid holidays.
The Salvation Army is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities.
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