Bilingual Workforce Operations Manager
1 week ago
The Workforce Manager is a key role within Surge Staffing LLC, responsible for delivering high-quality service to customers and temporary employees. This position requires effective communication, problem-solving, and leadership skills to meet the temporary help and training needs of clients.
Key Responsibilities- Deliver exceptional customer service by matching temporary employees with client needs
- Develop and retain business by providing outstanding service and support
- Perform administrative tasks to support the overall mission of quality service and performance
- Supervise Workforce Staffing Specialists and ensure the successful operation of the company
- High School diploma required; Bachelor's degree or equivalent business experience preferred
- Successful prior experience as a Branch Supervisor or Manager preferred
- Minimum 1-2 years experience in a supervisory role or 3-5 years previous experience in a customer service industry required
- Ability to access areas where needed people, information or equipment are located
- Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Internet
- Ability to communicate effectively and tactfully with others
- Ability to work with other team members as well as independently
Surge Staffing LLC is an equal opportunity employer. We offer a competitive salary, benefits package, and opportunities for professional growth and development.
IND1
Job Type: Full-time
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