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Bilingual Customer Service Representative
2 months ago
We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Openwork, LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, managing front office operations, and ensuring a positive experience for all customers.
Key Responsibilities- Manage and route inbound phone calls to ensure timely and effective communication with customers
- Utilize Excel files to track and record customer information, including names, phone numbers, and email addresses
- Greet walk-in traffic and customers, providing a warm and welcoming experience
- Strong attention to detail and ability to multitask
- Bilingual proficiency in English and Spanish
- Experience with data entry and customer service
- Customer-oriented mindset and ability to provide exceptional service
We offer a competitive hourly rate of $16.00 and a dynamic work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.