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Bilingual Customer Service Representative

2 months ago

Norcross, Georgia, United States Openwork, LLC Full time
Job Summary

We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Openwork, LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, managing front office operations, and ensuring a positive experience for all customers.

Key Responsibilities
  • Manage and route inbound phone calls to ensure timely and effective communication with customers
  • Utilize Excel files to track and record customer information, including names, phone numbers, and email addresses
  • Greet walk-in traffic and customers, providing a warm and welcoming experience
Requirements
  • Strong attention to detail and ability to multitask
  • Bilingual proficiency in English and Spanish
  • Experience with data entry and customer service
  • Customer-oriented mindset and ability to provide exceptional service

We offer a competitive hourly rate of $16.00 and a dynamic work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.